Junior Customer Service Associate with German

Junior Customer Service Associate with German

Miejsce pracy : Łódź

Your responsibilities

• Follow up on inbound leads and make outbound cold calls and emails
• Identify key players and generate interest in potential clients
• Support building training curriculum & Work Instructions
• Build and maintain strong relationships with clients to encourage trust and loyalty
• Interact with the internal and external team via e-mail / phone / CRM Tools
• Interact effectively with upstream and downstream teams

Our requirements

What we offer

Benefits

Recruitment stages

Oddział rekrutujący

Infosys Poland Sp. z o.o. - Łódź

Infosys Poland Sp. z o.o.

We are present in three major Polish cities : Łódź, Wrocław and Kraków.

The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.

Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.

With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.