Junior Collections Specialist with German (50 / 50 hybrid Warsaw / Rare hybrid Poland)

Junior Collections Specialist

Junior Collections Specialist

with German (50 / 50 hybrid Warsaw / Rare hybrid Poland)

with German (50 / 50 hybrid Warsaw / Rare hybrid Poland)

THE WORK

• Manage standard customer ledger to collect accounts receivable balances from invoiced customers through a combination of email and telephone calls
• Focus on cash collections, debt management, accounts reconciliation
• Achieve and exceed month end and quarter end Service Level Agreements (SLA) both Critical Performance Indicator (CPI) and Key Performance Indicators (KPI)
• Taking care of Credit refunds
• Sharing relevant electronic documents as per customers requests.
• Responsible for managing blocked orders
• Develop and maintain good relationships with the client and sales teams
• Ensure that client requests are managed within the clients system
• Responsible for investigating and resolving customer queries
• Works independently with some guidance in complex situations
• Complete daily and ad hoc reports
• Ensure compliance with clients collections policies and procedures

WHAT’S IN IT FOR YOU

HERE’S WHAT YOU’LL NEED

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

ABOUT US :

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately , people serving clients in more than countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating ° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the ° value we create for our clients, each other, our shareholders, partners and communities. Visit us at

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button

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Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.