Talent.com
This job offer is not available in your country.
Junior German Customer Support Specialist

Junior German Customer Support Specialist

XTB S.A.Warszawa, mazowieckie, Polska
16 days ago
Job description

Junior German Customer Support Specialist

Miejsce pracy : Warszawa

Your responsibilities

  • Providing effective and professional customer support in German
  • Assist with ad hoc queries, handling telephone, email and chat requests from German speaking clients
  • Solving problems related to the financial transactions and back office operations
  • Providing support for other departments
  • Maintaining high quality of customer service (ensuring clients always receive good feedback)

Our requirements

  • Fluent German (minimum C1 level) and very good English (B2 level)
  • High customer service orientation and communicative skills
  • Analytical skills
  • Proactive and positive attitude
  • Ability to perform well in a dynamic, fast paced and entrepreneurial environment

    • Optional

  • Experience in Customer Service will be a strong asset

    • What we offer

  • Full-time employment agreement
  • Quarterly bonuses
  • Hybrid work model (2+3)
  • Great learning opportunity in cooperation with multinational units of the company
  • All the required tools and training required to be successful
  • Work in internationally known company with a well-recognized brand

    • Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • fruits
  • integration events
  • leisure zone
  • holiday funds
  • employee referral program
  • charity initiatives
  • extra leave

    • XTB S.A.

    XTB is a global company from the financial industry, focusing on online trading of financial instruments. We are the largest FinTech in Poland and a leader in Central and Eastern Europe, and the range of our operations covers several countries, including Asia and South America. At XTB, we focus on the development of our employees, giving them opportunities to gain knowledge and skills in various fields, as well as offering a number of training and development programs. If you are looking for challenges and want to gain valuable experience in an international business environment, XTB is the right place for you.

    The data controller is XTB S.A. with headquarters at ul. Prosta 67, 00-838 Warsaw. Data is collected for current and future recruitment purposes. Providing data within the scope specified in the provisions of the Act of June 26, 1974, Labor Code (Journal of Laws of 1998, No. 21, item 94, as amended) and implementing acts is mandatory. Providing additional personal data is voluntary and based on consent.

    Create a job alert for this search

    Customer Support Specialist • Warszawa, mazowieckie, Polska