JOB DESCRIPTION
Job Title
Order Management Specialist with French
Job Description
We are looking for an Order Management Specialist to join our dynamic team. This is an exciting opportunity to build a career in a fast-paced and meaningful industry. You will play a critical role in ensuring seamless order processing and an exceptional customer experience.
Your role :
- Accurate and timely order entry in SAP
- Coordination of the end-to-end order delivery process
- Close cooperation with stakeholders (Key Account Managers, Customer Fulfillment Managers, Demand Planners, Warehouse team, Carriers, Accounting)
- Investigation and resolution of customers’ queries
- Maintenance of strong relationships with our customers
- Participation in process improvement projects
Our benefits :
Annual bonus based on performance achievedPrivate medical care with the option to extend it to family membersBenefit System cardsDiscount for Philips’ productsWide variety of training & learning opportunitiesPromotion of a healthy lifestyle in the officeEmployee Assistance ProgramYou're the right fit if :
You have a bachelor’s degree or vocational (MBO) degree with relevant work experienceYou speak and write fluently in FrenchYour English is at a B2 LevelMS Office, especially Excel, isn’t a new tool for youYou have strong customer service orientation and problem-solving skillsYou have good communication skills, cultural awareness, and you are proactivePrevious experience within Order Management / Customer Service would be a plusKnowledge of logistics / supply chain is nice to haveKnowledge of SAP and / or equivalent ERP systems would be beneficialHow we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about .Discover .Learn more about .If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .
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