German customer support- Szczecin
Rec_MRCKatowice, Górnośląsko-Zagłębiowska Metropolia, Polska19 hours ago
Job descriptionCommunicate with customers (by chat, e-mail and phone) and ensure maximum satisfaction Your role involves providing exceptional B2B customer support; you will be responsible for assisting business clients with inquiries, troubleshooting issues, and providing tailored solutions to optimize their use of our client's services. Deliver excellent personalized service and assist sellers through communication channels which may include Phone, Email, and / or Chat in a variety of areas, including but not limited to : Identify account holder Verify account information Comply with all regulatory guidelines and procedures provided by Customer Attractive salary Full-time employment contract Fully paid 5-week training Benefits package Seniority level : Entry level Employment type : Full-time Job function : Customer Service Industries : Human Resources Services
We are looking for fluent German speakers (C1 min) with a good English level (B2 min) to work in customer support positions. You will be assisting clients of renowned worldwide companies and working in an international environment.
Qualifications
- Speak C1 level of German and B2 of English
- Good communication and soft skills
- Willingness to learn
Responsibilities
Compensation and Benefits
Important Information
It is mandatory that you have an EU passport or a Polish residence card.
When you apply for this vacancy, you are giving us your GDPR consent. Your CV may be shared with the client directly for the purpose of recruitment.
Additional Details
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Customer Support German • Katowice, Górnośląsko-Zagłębiowska Metropolia, Polska
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