German-speaking Technical Support Specialist
WorksterKatowice, Górnośląsko-Zagłębiowska Metropolia, Polska10 days ago
Job descriptionWillingness to work on-site in Katowice . Logical and solution-oriented mindset. Positive approach to communication and customer care. Previous customer support experience is helpful but not required . English is a plus, but not mandatory . Permanent employment contract ( umowa o pracę ) with full benefits. Competitive salary package. Structured onboarding and continuous support. Modern office environment in Katowice. Private medical insurance. Friendly, supportive team culture. Phone interview with Workster recruiter Online language test (German + English, if needed) HR interview with the company Final interview with the Hiring Manager Entry level Full-time Customer Service Telephone Call Centers
German-speaking Technical Support Specialist
Workster is partnering with a global customer experience and technology services provider to recruit a German-speaking Technical Support Specialist for their support center in Katowice.
If you enjoy helping people, communicating clearly, and solving problems step-by-step, this role allows you to support customers while developing your technical troubleshooting skills — no engineering background required.
Your Role
- Handle inbound calls from German-speaking customers.
- Provide support regarding repairs, warranties, spare parts and minor technical issues.
- Troubleshoot problems remotely and guide customers through solutions.
- Recommend the right services and support options based on customer needs.
- Log interactions and follow workflows using internal CRM systems.
Qualifications
The Offer
Recruitment Process
Apply
Send your CV in German or English to the contact listed in the posting.
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Technical Support Specialist • Katowice, Górnośląsko-Zagłębiowska Metropolia, Polska