No longer accepting applications
Customer Support with German
Salve.LabKatowice, Górnośląsko-Zagłębiowska Metropolia, Polska19 days ago
Job descriptionFluent in German (B2+ / C1) and proficient in English (minimum B2). Excellent communication, active listening, and problem-solving skills. Customer-focused, empathetic, and solution-oriented mindset. Highly organised, adaptable, and eager to learn. Previous customer support experience is an advantage but not required. Competitive salary package with performance bonuses. Health, wellness, and medical coverage. Paid training and opportunities for professional growth. Participation in team events, celebrations, and a positive workplace culture. Relocation support, including assistance with travel, accommodation, and local administration for those moving to Gdańsk.
Overview
Join to apply for the Customer Support with German role at Salve.Lab .
Location : Katowice, Poland – On-site
Employment : Full-time or part-time after training, flexible shifts (Monday-Sunday)
Contract : Labour contract (Umowa o Pracę, UoP)
Responsibilities
- Respond to customer inquiries via phone, email, and chat in German and English.
- Understand customer concerns and provide accurate information or solutions.
- Escalate complex issues to the appropriate departments for resolution.
- Maintain detailed records of customer interactions according to company guidelines.
- Contribute ideas to enhance the customer experience and improve internal processes.
- Collaborate with team members to achieve service delivery targets.
Qualifications
Benefits
Diversity and Inclusion
We foster a diverse and inclusive work environment where everyone’s uniqueness is valued. Applications are welcome from all qualified individuals, regardless of background, identity, or experience. Your perspective and potential are important to us.
How to Apply
Ready to join our friendly and dynamic team? If you are fluent in German and enthusiastic about delivering outstanding customer service, please send your CV and a short cover letter in English or German, describing your relevant skills and motivation for joining us.
#J-18808-Ljbffr
Create a job alert for this search
Customer Support German • Katowice, Górnośląsko-Zagłębiowska Metropolia, Polska
Related jobs
Customer Support Specialist with German at zondacrypto | softgarden.Show moreLast updated: 30+ days ago
Katowice, Zabrska 19 – Global Office Park.Monday to Friday, 10 : 00 AM – 7 : 00 PM (no weekend shifts).According to the German calendar.
We are looking for a Customer Technical Support Specialist fluent...Show moreLast updated: 9 days ago
- Promoted
Training Coordinator with German
Capgemini PolskaKatowice, Silesian, Poland The Technical Trainer is responsible for improving the technical and customer service skills of Service Desk staff.This includes designing and delivering training programs, maintaining up-to-date t...Show moreLast updated: 21 days ago
- Promoted
Payroll Advisor with German
SD WorxKatowice, Katowice, Polska SD Worx ist ein führender europäischer Anbieter von Payroll- und HR-Dienstleistungen mit globaler Reichweite.Wir haben Niederlassungen in Europa und ein Büro auf Mauritius.Unser Ziel? Wir erwecken ...Show moreLast updated: 1 day ago
Customer Support Specialist with German
zondacryptoKatowice, Śląskie, PolskaQuick Apply
- Promoted
SAP ME Consultant with German
Soitron sp. z o.o.Katowice, Katowice, Polska We’re Hiring : SAP ME Support Specialist (100% Remote).Are you experienced in supporting SAP ME systems and passionate about keeping manufacturing operations running smoothly?Join our team as an.As ...Show moreLast updated: 1 day ago
- Promoted
Client Hardware SME Team Lead with German
Capgemini PolskaKatowice, Katowice, Polska Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues...Show moreLast updated: 1 day ago
- Promoted
Recruiter with German
ArcelorMittalDąbrowa Górnicza, Województwo śląskie, Polska As a Recruiter at BCOE , you will play a supporting role for local recruiters and hiring managers in attracting and selecting the best talents for our organization.
You will be the first point of co...Show moreLast updated: 30+ days ago
- Promoted
AI Solution Architect
Sii Sp. z o.o.Gliwice, Silesian, Poland We are looking for an AI Solution Architect with a comprehensive understanding of AI technologies, including classical machine learning, deep learning, and recent advancements in generative AI.The ...Show moreLast updated: 12 days ago
- Promoted
Data Solution Architect
Sii Sp. z o.o.Częstochowa, śląskie, Polska Do naszego Centrum Data & AI poszukujemy doświadczonego Data Solution Architekta, który wesprze nas w budowie i optymalizacji nowoczesnych platform danych.
Jeśli masz doświadczenie w projektowaniu s...Show moreLast updated: 30+ days ago
- Promoted
Java Developer
BoldareGliwice, Silesian, Poland At Boldare, we believe in using technology to amplify human potential.That’s why we encourage candidates to use AI tools (like ChatGPT, Copilot, Notion AI, etc.
We’re curious to see how you think, n...Show moreLast updated: 30+ days ago
- Promoted
Senior Java Developer (with German)
Capgemini PolskaKatowice, Silesian, Poland We change the world using technology, providing software that you use when driving a car, crossing borders safely in Europe or receiving a shipment of clothes from your favorite brand.We are divers...Show moreLast updated: 30+ days ago
German-speaking Ads Onboarding Account Manager
Velenosi&MeredithKatowice, Poland German-speaking Ads Onboarding Account Manager.Hybrid, Barcelona, Catalonia, Spain.Join our dynamic team in vibrant Barcelona and work on an exciting project with.
This role is designed for individu...Show moreLast updated: 13 days ago
- Promoted
Senior IT Consultant with German
HN EXPERTS sp. z o.o.Katowice, Silesian, Poland Our unique approach is inspired by the dragonfly - a symbol that possesses the agility to swiftly maneuver in any direction, courtesy of its four independently moving wings.Just like the dragonfly,...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist with German
ManpowerKatowice, Śląskie, PL ZAKRES OBOWIĄZKÓW : • Provide first-line technical support to clients and internal users via phone, email, and chat, ensuring quick resolution of issues Diagnose and trou...Show moreLast updated: 8 days ago
- Promoted
Customer Support Agent with German
ManpowerKatowice, Śląskie, PL ZAKRES OBOWIĄZKÓW : • Odbieranie zgłoszeń od użytkowników końcowych za pośrednictwem telefonu i poczty elektronicznej jako pierwszy punkt kontaktu w sprawach technicznych ...Show moreLast updated: 21 days ago
- Promoted
O365 SME Team Lead with German
Capgemini PolskaKatowice, Katowice, Polska Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues...Show moreLast updated: 1 day ago
Technical Support Specialist with German
RecruityardKatowice, SL, plQuick Apply
- Promoted
Backend Engineer with German
VM.PLGliwice, Gliwice, Polska For our client, we are looking for a.You will join an international project developing and maintaining backend processes around databases, supporting financial software platforms, and improving SQL...Show moreLast updated: 13 days ago
- Promoted
Senior AEM Front-End Developer
Sii Sp. z o.o.Częstochowa, Silesian, Poland We are looking for Front-end Developers with Adobe Experience Manager experience to join our E-commerce / Customer Experience Competency Center.
Our team consists of over 50 specialists who provide so...Show moreLast updated: 30+ days ago