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Customer Care Specialist (German Speaker)
SpotOn TASzczecin, Poland22 days ago
Job descriptionThis Job Opportunity is only offered for candidates living and eligible to work in Poland. Work with multiple systems efficiently while maintaining a high level of precision. The first point of contact for the customer, responding to the various incoming requests, solving the emerging issues with their financial challenges. Recognizing customer needs. Understanding customer needs and assisting to solve the issue faced. Participating in the improvement of service quality and customer satisfaction by providing additional insights on how to improve them. Participation in specialized training. Building a good relationship with the customer while improving customer satisfaction. Fluency in German Language, B2 level. Fluency in English Language, B2 level. Ability to work independently, while being a team player at the same time. Eligible to work in EU or Portuguese residency status. Able to work rotating shifts. Computer and Internet literate. Excellent communication skills. Understanding of banking systems “is a Plus” Communicative, Speak and / or write well and get your ideas across to others easily. Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it. Confident, Pleasant, Energetic, Helpful, Trustworthy Efficient, Perform tasks in the fastest and simplest ways that they can be done. Organized and punctual, put things in order so that they run smoothly and are always on time. Flexible, Can carry different responsibilities, sometimes with very little advanced notice. Listen, Listen / pay attention to what others are saying, without daydreaming or judging them. Precise, Make sure that things are done accurately, correctly, and exactly. Willingness to acquire new knowledge. Service Customers, be friendly patient, and polite with customers and try your best to service their needs / wants. Office based – Szczecin, Poland. Full eligibility to live & work in Poland is a must. Shift Based. Sports Card. Mentoring program. Private health insurance. A global team committed to the company values. A dynamic work environment in a dynamically international company. Opportunity within a company with a solid track record of performance Join a market leader within Other Services A role that offers a breadth of learning opportunities
SpotOn TA was founded to help people find their dream job, and help employers find the right candidates.
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- This Job Opportunity is only offered for candidates living and eligible to work in Poland.
Client : BPO Company.
Office Based – Szczecin, Poland
The Role
Customer Care Specialist – German Speaker / Deutschsprachig – Banking
Office Based – Szczecin, Poland
Client : BPO Company.
Office Based – Szczecin, Poland
Job Description
As a Customer Care Specialist, you will understand customer needs and assist in solving the issue faced.
Detailed Duties and Responsibilities
Ideal Profile
Targeted Qualifications
Interpersonal Skills
Offer & Benefits
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Customer Care Specialist • Szczecin, Poland
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