Deputy Manager – Insurance Operations with Spanish (18 months fixed-term contract)

Deputy Manager – Insurance Operations with Spanish (18 months fixed-term contract)

Miejsce pracy : Wrocław

Your responsibilities

• Leading a team as a second line manager
• Managing, mentoring and developing a team
• Ensuring team meets service level agreements
• Building and maintaining strong business relationships with stakeholders and facilitating stakeholder meetings to discuss performance
• Reviewing monitoring reports and resolving data quality issues.
• Ensuring compliance with processes and procedures.
• Continuously seeking opportunities to improve processes and making suggestions to relevant contacts
• Building and maintaining relationships with AXA XL teams both locally and across branches
• Undertaking any other duties that the company may reasonably request to be performed

Our requirements

What we offer

Benefits

Recruitment stages

As a Deputy Manager, you will need to strike a balance between supporting stakeholders, customers, and team members. You will be tasked with leading shared service initiatives and contributing to broader business objectives within the teams. Effective communication is key in this role, particularly the ability to have candid, fair, and open conversations with stakeholders at all levels of seniority.

You will be responsible for the European teams that provide direct support to underwriters. These teams will be involved in front-to-end activities throughout the post-bind policy lifecycle and will continuously develop their insurance knowledge related to their specialized line of business.

This is an excellent opportunity for the candidate to lead 2 teams and advance their career in the insurance industry within a rapidly growing company.

AXA XL Catlin Services SE

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re / insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe

Robust support for Flexible Working Arrangements

Enhanced family friendly leave benefits

Named to the Diversity Best Practices Index

Signatory to the UK Women in Finance Charter

Learn more at axaxl.com / about-us / inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars :

Valuing nature : How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.

Addressing climate change : The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.

Integrating ESG : All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.

AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com / sustainability

Please remember to enter the following clause : "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".