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CRM Manager

RISKWarsaw, Masovian Voivodeship, Poland

30+ days ago

Job type

Remote

Job description

Job Description

We are looking for a Middle CRM Manager to join our team. Your main responsibilities will be :

Setting up promotions in the CRM system;
Collecting data on the results of completed promotions;
Evaluating the effectiveness of promotions and suggesting improvements;
Creating layouts for promotional emails, SMS, and messages;
Communicating with clients through various channels to inform them about new promotions and bonuses;
Developing new promotions and bonus programs to attract and retain clients;
Collaborating with the team to analyze customer needs and market trends;
Participating in the implementation of changes to improve customer satisfaction;
Assigning tasks to the copywriting team;
Supporting the technical team in resolving promotion-related issues.

Nice to have skills :

Experience in the gambling industry.

Qualifications

At least 1.5 years of experience in a similar role;

Experience in developing new bonus strategies;

Strong attention to detail and diligence;

Analytical skills and the ability to work with data;

Creativity and the ability to generate new ideas;

Proficiency in English (B1 level or higher).

Additional Information

We offer :

Global Flexibility : Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance;

Vacation : 20 working days;

Paid sick leave;

Learning Coverage;

Team Building programs;

Mental Health Programs;

Sport coverage;

Medical insurance, dental coverage.

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Crm Manager • Warsaw, Masovian Voivodeship, Poland

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