Manage daily operations of PtP Tower within SSC, ,
Overall responsibility for quality delivery of PtP process
Ensure Team meets set key performance indicators (KPIs).
Serve as a point of escalation
Drive PtP process standardization, optimization and automation across Division
Collaborate with Procurement, IT, and Finance teams to ensure seamless integration and alignment across PtP process
Ensure compliance with internal controls, company policies, tax regulations, and external audit requirements
Maintain vendor master data governance and ensure integrity of supplier records.
Support SSC transformation projects, including ERP transitions, workflow tools and process reengineering initiatives.
Foster a culture of accountability and continuous improvement.
Prepare and present operational reports, dashboards, and metrics to senior stakeholders.
Requirements :
University degree in economics / finance or equivalent
Demonstrable experience in managing PtP departments as Operation Manager
In-depth knowledge of PtP processes and SSC / BPO operations
Proven track record in driving process improvements and change management
Experience in cross-function collaboration
Practical experience in working with ERPs, such as SAP or Microsoft Dynamics)
Excellent analytical, problem-solving skills
Experience in stakeholder management
Team leadership experience
Strong communication skills, with fluency in English
What offer :
Hybrid working model (2 days from home + 3 days from the office) after induction period,
Competitive benefits package (medical care package for attractive fee, life insurance – 1 PLN and sport card – 1 PLN, lunch cards)
Bonuse scheme
Convenient office location in the Center of Warsaw
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Manager • Warszawa, Polska
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