PMO Service Delivery Lead

PMO Service Delivery Lead

Miejsce pracy : Bydgoszcz

Your responsibilities

• Establish and maintain PMO processes, standards, and methodologies.
• Provide strategic direction and oversight for the PMO.
• Ensure adherence to service level agreements of quality, productivity, accuracy, and any other defined metrics
• Lead and mentor the PMO team, fostering a culture of continuous improvement.
• Develop and implement governance frameworks to ensure project compliance and accountability.
• Monitor and report on project and programme performance, risks, and issues.
• Ensure alignment of projects with organisational objectives and priorities.
• Oversee resource allocation and capacity planning for projects and programmes.
• Support / police travel schedules of field operations
• Support the Regional field operations in balancing resources to schedule
• Develop, implement, and monitor occupational health and safety procedures, as well as conduct training and audits to ensure compliance with health and safety regulations. Organize and assist employees in emergency situations.
• Act as the primary point of contact for project and programme stakeholders, managing expectations where required. Responsible for daily, weekly, monthly interactions with employees including status updates, problem resolution, proactive communication and on-going relationships
• Facilitate effective communication and collaboration between project teams and stakeholders. Collaborate well with others to solve problems and actively incorporates input from various sources
• Conduct regular project reviews and audits to identify areas for improvement.
• Provide training and support to project managers and team members on PMO processes and tools.
• Promote best practices in project management across the organisation.

Division of working time

Our requirements

Benefits

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