Team Leader Account Management - Nordics (Poland-based)

Who We Are

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.

RTB House in the Nordics

Since opening our operations in the Nordics, we have rapidly established ourselves as a trusted partner for renowned brands within verticals such as Fashion, Travel, and Home. With a small, dedicated team in the Nordics, we continuously expand our team and have ambitious growth plans.

We embrace a "remote-first" approach, which enables you to operate remotely most of the time while being based in Poland—RTB House's origin and home to our headquarters in Warsaw. To foster strong connections with our local Account Management Team in Sweden, you may expect monthly trips to Stockholm.

What You'll Do And How You'll Make An Impact

Account Management plays a pivotal role in ensuring client retention, upholding a high level of customer satisfaction, and driving revenue growth among our existing partners. As the Team Leader of Account Management Nordics, you will be responsible for leading a dedicated team and managing your own portfolio of accounts while maintaining strong relationships with the clients under your team's care.

As part of our matrix structure, the Team Leader Account Management Nordics will be closely cooperating with the Business Development Director of the Nordics as well as with the Vice President of Account Management.

• Manage, support, and develop a team of 4 Account Managers
• Ensure client satisfaction and high retention for all clients managed by the team
• Support the team in regular performance reporting to clients, including QBR presentations
• Oversee and optimize a portfolio of key accounts
• Maintain local AM processes and global best practices
• Coordinate and execute local projects in account management in line with company-wide projects
• Organize optimization processes across Account Management & Technical Account Management teams
• Internal reporting on individual and market performance to the Business Development Director

Desired Skills and Experience :

What We Have To Offer :