This job offer is not available in your country.

Customer Support Specialist with Swedish in the retail industry

ConcentrixSzczecin, zachodniopomorskie, Polska

30+ days ago

Job description

Deliver written customer support via email for the Swedish market.

Investigate and resolve customer issues by reviewing past interactions and using internal tools.

Process manual refunds and address GDPR-related complaints with care and accuracy.

Ensure every customer interaction is professional, empathetic, and solution-focused.

Work with multiple systems efficiently while maintaining a high level of precision.

Fluent Swedish (C1) and English (C1) – both written and spoken.

Excellent communication skills and the ability to clearly explain solutions.

Strong analytical and problem-solving mindset.

Patience, empathy, and emotional resilience.

Typing speed of 150+ keystrokes per minute and solid computer literacy.

Availability for full-time on-site work in Szczecin.

Employment based on a labor contract

Salary : 10800 PLN gross per month

Engaging trainings

Benefit package : private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days

Talent Development Program : a transparent career paths and promotions

CNX Academy : with mentoring program

CNX University : with unlimited online trainings available

Refer a friend : bonus for recommending a friend up to 4000pln

Amazing work culture : we celebrate cultural differences among us and have plenty of integration events onsite

Modern office in the heart of Szczecin center

Create a job alert for this search

Customer Support Specialist • Szczecin, zachodniopomorskie, Polska

Related jobs

Customer Service Specialist with German

LeasingTeamSzczecin, Polska

Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię A...Show moreLast updated: 6 days ago

Promoted

Specjalista / Specjalistka ds. Obsługi Klienta z językiem niemieckim / Customer Service Specialist with German

REAL RECRUITMENT SOLUTIONSSzczecin, zachodniopomorskie, Polska

Obsługi Klienta z językiem niemieckim / Customer Service Specialist with German.We are recruiting on behalf of our client – a world’s leading outsourcing company that provides services related to c...Show moreLast updated: 3 days ago

młodszy specjalista ds. obsługi klienta i administracji

Randstad PolskaSzczecin, Polska

If you would like to gain experience or develop yourself in administration and customer service - apply For a new branch company in the logistics industry, we are looking for a specialist who will...Show moreLast updated: 30+ days ago

Promoted

Customer Support Executive

NielsenIQSzczecin, zachodniopomorskie, Polska

Responding to queries, both internal and external, within agreed business SLAs.These will be across telephone, email or online communication channels. Developing a comprehensive understanding of the...Show moreLast updated: 13 days ago

Senior DevSecOps Engineer

TF BankSzczecin, Zachodniopomorskie, PL

Quick Apply

TF Bank is a digital bank offering consumer banking services and e-commerce solutions through a proprietary IT platform with a high degree of automation. The platform is designed for scalability and...Show moreLast updated: 22 days ago

Business Analyst with Swedish

Sollers ConsultingSzczecin

Sollers Consulting is more than a consultancy and software integrator.As a company founded in 2000, our mission has been to transform the financial & insurance industries by helping them adapt to n...Show moreLast updated: 30+ days ago

Junior Recruitment Specialist with English (blue-collar projects)

Grupa ProgresSzczecin, Polska

Polish capital that has been providing modern HR services for businesses for over 21 years.We have effectively managed a portfolio of services tailored to the diverse needs of the companies that ha...Show moreLast updated: 30+ days ago

Customer support specialist with German + relocation package

Concentrix PolandSzczecin, Poland

Provide exceptional customer support for the German marketInvestigate and resolve customer issues by reviewing past interactions and utilizing internal tools. Finding solutions and providing first-c...Show moreLast updated: 6 days ago

Customer Service Advisor (Healthcare) with Italian + English

Cross Border TalentsSzczecin, West Pomeranian Voivodeship, PL

Quick Apply

Are you passionate about healthcare and fluent in Italian and English?.If so, this opportunity might be just what you're looking for to combine both interests!. We are seeking a communicative indivi...Show moreLast updated: 30+ days ago

Administration Specialist with Scandinavian Language

AntalSzczecin

Office locations : Warsaw, Gdansk, Krakow, Poznan, Wroclaw, Lodz, Szczecin.Working as part of team who support the business and offer suggestions to improve the processes. Providing internal multi-fu...Show moreLast updated: 30+ days ago

Customer Support Specialist (Italian Speaker)

SpotOn TASzczecin, Poland

SpotOn TA was founded to help people find their dream job, and help employers find the right candidates.This Job Opportunity is only offered for candidates living and eligible to work in Poland.Off...Show moreLast updated: 12 days ago

Customer Service Agent (m,f) German : Banking industry

Personalbüro U. HerrmannSzczecin, Zachodniopomorskie, Poland

Onsite position with hybrid model (1 week in the office, 3 weeks at home) possible after an adaptation period - 3-6 months. Customer Service for Online Banking clients : .Type of employment : full time...Show moreLast updated: 5 days ago

Front-end Developer with Angular – pharmaceutical industry

Groupe SIISzczecin, poland

Join our team working on projects of one of the largest pharmaceutical companies in the world and have a real impact on the lives and health of more than 15 million patients!.We are looking for a F...Show moreLast updated: 30+ days ago

Back-office Customer Support Specialist with Swedish - Top E-commerce Company

Concentrix CVG International Sp. z o.o.Szczecin, zachodniopomorskie, Polska

Back-office Customer Support Specialist with Swedish - Top E-commerce Company.Deliver written customer support via email for the Swedish market. Investigate and resolve customer issues by reviewing ...Show moreLast updated: 20 days ago

Customer Support Specialist (Danish Speaker)

SnaphuntSzczecin, Poland

Opportunity within a company with a solid track record of performance.Join a market leader within Other Services.A role that offers a breadth of learning opportunities. As a Customer Support Special...Show moreLast updated: 12 days ago

React Developer with MobX – marine industry

Sii Sp. z o.o.Szczecin, zachodniopomorskie, Polska

React Developer with MobX – marine industry.We are looking for a Front-End Developer to join our team and work on the client for data monitoring in navigational simulation software.In this role, yo...Show moreLast updated: 25 days ago

Promoted
New!

IT Support Specialist

3Shape Poland Sp. z o.o.Szczecin, West Pomeranian, Poland

Provide Level 1 support for end user issues and convey resolutions to end user queries.Monitor and react accordingly on the changes in IT environment on-prem and Cloud, support business cloud servi...Show moreLast updated: 7 hours ago

Logistics / Order Handling Specialist with Swedish (f / m / d)

Siemens Sp. z o.oSzczecin, zachodniopomorskie, Polska

Logistics / Order Handling Specialist with Swedish (f / m / d).Processing orders in the system (SAP) based on the input from customers and salesmen. Phone and e-mail contact with customers.Close coopera...Show moreLast updated: 20 days ago