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ServiceNow Administrator

ServiceNow Administrator

DSVWarsaw, Masovian, PL
17 days ago
Job description

Time Type : Full Time

Are you ready to take the next step in your career and play a key role in supporting critical business applications? At DSV, we are looking for an Application Owner with ServiceNow expertise to deliver exceptional support and drive efficient IT service management across the organization.

Join our dynamic team and contribute to managing a broad portfolio of applications across Group Sustainability & Compliance, Group Services, and Group Finance . You will collaborate with Service Owners, Application Owners, Project Managers, Business Analysts, and Architects to drive the full application lifecycle — from vendor selection and solution implementation to ongoing support and continuous improvement.

As an Application Owner you will bring to the role :

  • Technical Expertise : Certified ServiceNow System Administrator required; ServiceNow Application Developer certification is a plus.
  • Hands-on Experience : Solid background with ServiceNow ITSM, with additional experience in the Legal Service Delivery Module considered a plus.
  • User Experience : Skilled in dashboard and reporting design, workspace and knowledge base setup, process configuration, and support. Strong CSS, HTML, and ServiceNow portal / widget design abilities.
  • Development : Experience in Java scripting (server and client side), UI Policies and Actions, custom app development, configuration, and portal customization.
  • Ownership : Serve as an IT contact for the application, ensuring smooth operation, alignment with business needs, and ongoing support and incident resolution.

What will help you succeed in this role :

  • Good problem-solving skills to tackle challenges as they come.
  • Clear communication and confidence speaking and writing in English.
  • Being organized and flexible, with attention to the little things.
  • Taking initiative and working well on your own, but also enjoying teamwork.
  • A practical, positive attitude and openness to different viewpoints.
  • What we offer :

  • Employment contract
  • Private medical care
  • Comprehensive onboarding program
  • Buddy
  • Work-life Harmony
  • Modern eco-office
  • Comfortable ergonomic office
  • Scandinavian work culture
  • Internal training catalogue
  • Culture of feedback
  • Internal transition program
  • Holiday gifts
  • Sport groups
  • Bike parking
  • Interested?

    If you want to learn more or have any questions, feel free to reach out to Alan Valdez at +45 2541 7689.

    Ready to take the next step? Apply now via the link below. We review applications as they arrive, so don’t wait!

    DSV – Global transport and logistics

    Working at DSV means playing in a different league.

    As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

    With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

    At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

    Start here. Go anywhere

    Visit and follow us on and .

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    Servicenow Administrator • Warsaw, Masovian, PL

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