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ServiceNow Administrator
DSV GBSWarszawa, Masovian, Poland23 days ago
Job descriptionTechnical Expertise : Certified ServiceNow System Administrator required; ServiceNow Application Developer certification is a plus. Hands-on Experience : Solid background with ServiceNow ITSM, with additional experience in the Legal Service Delivery Module considered a plus. User Experience : Skilled in dashboard and reporting design, workspace and knowledge base setup, process configuration, and support. Strong CSS, HTML, and ServiceNow portal / widget design abilities. Development : Experience in Java scripting (server and client side), UI Policies and Actions, custom app development, configuration, and portal customization. Ownership : Serve as an IT contact for the application, ensuring smooth operation, alignment with business needs, and ongoing support and incident resolution. Good problem-solving skills to tackle challenges as they come. Clear communication and confidence speaking and writing in English. Being organized and flexible, with attention to the little things. Taking initiative and working well on your own, but also enjoying teamwork. A practical, positive attitude and openness to different viewpoints. Employment based on an employment contract, along with a comprehensive benefits package Training and development programs, as well as access to an e-learning platform Onboarding program with the support of a dedicated Buddy Participation in an annual, company-wide integration event A work environment based on Scandinavian organizational culture Opportunities for growth through our internal program sharing the costs of sports activities private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses life insurance integration events corporate gym corporate sports team coffee / tea parking space for employees extra social benefits holiday funds christmas gifts employee referral program charity initiatives bicycle parking modern and ergonomic office yoga in the office
about-project :
- Are you ready to take the next step in your career and play a key role in supporting critical business applications? At DSV, we are looking for an Application Owner with ServiceNow expertise to deliver exceptional support and drive efficient IT service management across the organization.
- Join our dynamic team and contribute to managing a broad portfolio of applications across Group Sustainability & Compliance, Group Services, and Group Finance. You will collaborate with Service Owners, Application Owners, Project Managers, Business Analysts, and Architects to drive the full application lifecycle — from vendor selection and solution implementation to ongoing support and continuous improvement.
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Servicenow Administrator • Warszawa, Masovian, Poland