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ServiceNow Administrator with IRM module
Sii Sp. z o.o.Warszawa, Masovian, Poland3 days ago
Job descriptionSii ServiceNow Competency Center provides services to customers from various industries in Europe and the United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platform usage within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / SPM / CSM modules. Provide user support by guiding employees through the ServiceNow platform, with a particular focus on the Integrated Risk Management (IRM) module, including identifying relevant reports, dashboards, and knowledge base articles Handle and resolve basic user tickets and system-related issues, ensuring timely and effective support Manage user access by maintaining accounts and permissions in compliance with internal policies and security standards Monitor the overall health and performance of the ServiceNow platform and perform basic configuration changes as necessary to ensure system stability and efficiency Support the IRM function by assisting with the monitoring of risk and compliance metrics, helping automate risk-related processes, and collaborating closely with risk analysts to enhance operational effectiveness At least 1 year of experience as a ServiceNow Administrator Willingness to grow in ServiceNow administration – we offer internal training and development opportunities Ability to find and interpret information from technical documentation and internal portals Interest in risk and compliance topics (GRC / IRM) – prior experience is a plus Proactive, responsible approach and eagerness to take ownership of your role Good command of English, enabling effective and confident communication Fluent Polish required Residing in Poland required Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market We share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022 Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more Comfortable workplace – class A offices or remote work Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers Investment in your growth – meetups, webinars, training platform and technology blog – you choose Fantastic atmosphere created by all Sii Power People
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Servicenow Administrator • Warszawa, Masovian, Poland