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Customer Support Advisor with Nordic Languages
ManpowerWarszawa, Mazowieckie30+ days ago
Job descriptionFluency in Norwegian / Swedish / Danish (C1 level) and English (B2 level). At least 6 months of experience in customer service. Strong communication skills and service-oriented mindset. Basic administrative and technical knowledge. Danish : Availability to work 5 days a week in rotating shifts (Mon-Fri : 9 : 00-19 : 00, Weekends : 10 : 00-16 : 00). Competitive salary : 10 000 - 12 000 PLN gross / month (depending on the language) + benefits on employment contract (MyBenefit / Multisport, LuxMed, language classes, group insurance). Work from a modern office in Warsaw in a dynamic, high-energy environment. Professional training and development opportunities. Career growth prospects within an international company.
Customer Support Advisor with Nordic Languages
WORK PLACE : Warsaw (support with relocation costs - flight+nights in hotel)
Key Responsibilities :
- Provide customer support for a leading streaming company.
- Handle inquiries related to contracts, billing, and technical issues.
- Assist both B2B and B2C clients as first and second-line support.
- Process customer complaints with professionalism and empathy.
- Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.
Requirements :
Finnish : Availability to work 5 days a week in rotating shifts (Mon-Fri : 8 : 00-18 : 00).
Norwegian / Swedish : Availability to work 5 days a week in rotating shifts (Mon-Fri : 8 : 00-20 : 00, Weekends : 10 : 00-20 : 00).
What We Offer :
The offer is for permanent work.
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Customer Support • Warszawa, Mazowieckie
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