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Customer Support Advisor with Nordic Languages

Customer Support Advisor with Nordic Languages

ManpowerWarszawa, Mazowieckie
Ponad 30 dni temu
Opis pracy

Customer Support Advisor with Nordic Languages

WORK PLACE : Warsaw (support with relocation costs - flight+nights in hotel)

Key Responsibilities :

  • Provide customer support for a leading streaming company.
  • Handle inquiries related to contracts, billing, and technical issues.
  • Assist both B2B and B2C clients as first and second-line support.
  • Process customer complaints with professionalism and empathy.
  • Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.

Requirements :

  • Fluency in Norwegian / Swedish / Danish (C1 level) and English (B2 level).
  • At least 6 months of experience in customer service.
  • Strong communication skills and service-oriented mindset.
  • Basic administrative and technical knowledge.
  • Danish : Availability to work 5 days a week in rotating shifts (Mon-Fri : 9 : 00-19 : 00, Weekends : 10 : 00-16 : 00).

    • Finnish : Availability to work 5 days a week in rotating shifts (Mon-Fri : 8 : 00-18 : 00).

    Norwegian / Swedish : Availability to work 5 days a week in rotating shifts (Mon-Fri : 8 : 00-20 : 00, Weekends : 10 : 00-20 : 00).

    What We Offer :

  • Competitive salary : 10 000 - 12 000 PLN gross / month (depending on the language) + benefits on employment contract (MyBenefit / Multisport, LuxMed, language classes, group insurance).
  • Work from a modern office in Warsaw in a dynamic, high-energy environment.
  • Professional training and development opportunities.
  • Career growth prospects within an international company.

    • The offer is for permanent work.

    Utwórz powiadomienie o ofertach pracy dla tego wyszukiwania

    Customer Support • Warszawa, Mazowieckie