Healthcare IT Integration & Network Engineer

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

We are looking to expand our exciting team with someone who can solve technical problems on medical networks, assist commercial teams with the sales process, and present in front of technical and non-technical leaders. The AVS Digital Architect is responsible for driving connectivity for ALCON AVS (Alcon Vision Suite) products as well as legacy Alcon Medical Devices. The AVS Digital Architect will also perform integrations with our customers and their EHR vendors. Integrations will involve general networking (TCP / IP), DICOM, HL7, FHIR, and all related networking. The AVS Digital Architect will also assist as needed to support any connectivity concerns (questions & troubleshooting) for all network capable medical equipment. The AVS Digital Architect may be asked to lead / support projects that assist in further transforming Alcon into a digital company.

In this role, a typical day will include :

• Ensure AVS installs are connected in a timely manner
• Drive connectivity on all Alcon hardware and software product lines
• Track time of installation of Alcon AVS products customers
• Own regional integration process
• Define data flow map for customer integrations
• Ensure all project installation phases are completed in a timely manner by supporting all installation process phases
• Follow processes related to proper documentation after each task
• Respond to monitoring alerts indicating offline devices
• Occasionally teach DICOM & networking classes
• Perform STP Testing (testing product prior to hand over to customer)
• Complete Alcon assigned training on time
• Maintain professional communications when interacting with internal and external customers
• Engage other Alcon teams as needed to address customer issues.
• Be available to collaborate with other teams as they request help
• Own issues through the process until a handoff is confirmed
• Proactively identify process improvements related to local and global tasks
• Create presentations for customers and / or Alcon leadership
• Backfill other roles on the team as needed
• Proactively remain current on industry trends
• Exemplify a customer focused attitude
• Act with urgency when a medical device is down
• Be results oriented Perform duties ethically
• Obtain CCNA certification within 1 year of hire date
• Strict requirements to laws, regulations, and company policies

WHAT YOU’LL BRING TO ALCON :

HOW YOU CAN THRIVE AT ALCON :