ServiceNow Engineer

Job Description

As a ServiceNow Developer, you will design and develop services and infrastructure to support Visa's Managed Dispute Resolution Services. You will play a crucial role in defining success for the central tool that supports Visa's ongoing services.

Essential Functions :

Develop, test, and debug new and existing functionalities to meet specific requirements.

Troubleshoot and resolve errors in the ServiceNow configuration.

Identify requirement gaps and provide configuration options with respective pros and cons.

Design and implement intuitive and user-friendly software, enabling customers to customize functionalities for their business needs.

Collaborate with internal customers and business analysts for requirement clarifications and solution designing.

Write technical design and build documentation for all technical infrastructure aspects.

Research existing systems, analyze program and time requirements, and prepare time estimates and justifications.

Participate in project meetings / daily scrums and communicate development status.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• Bachelors degree, OR 2+ years of relevant work experience

Preferred Qualifications

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.