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SACM Consultant with English / German @ Capgemini Polska Sp. z o.o.

SACM Consultant with English / German @ Capgemini Polska Sp. z o.o.

Capgemini Polska Sp. z o.o.Warszawa, Poland
26 dni temu
Opis pracy

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

We are looking for a skilled Workplace Engineer to join our IT team. The Workplace Engineer will be responsible for designing, implementing, and maintaining end-user computing environments, including desktop and mobile devices, collaboration tools, and software deployment. You will ensure that employees have access to the right tools and technologies to optimize productivity and work efficiency, both in-office and remotely.

WHAT YOU’LL LOVE ABOUT WORKING HERE

  • Well-being culture :  medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
  • Access to over 70 training tracks  with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
  • Continuous feedback and ongoing performance discussions  thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
  • Enjoy  hybrid working model  that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Apply now!

YOUR PROFILE

  • Proficiency in IT Asset Management Lifecycle and Configuration Management processes and efficiency in adoptions (tool agnostic and client oriented)
  • Awareness of technologies and good practices that support AMDB (HAM and SAM) and / or CMDB (incl. CSDM) solutions, integrations including auto-discovery tooling
  • Understanding of functionalities of at least one ITSM CMDB solution (ServiceNow, BMC Remedy etc.) and ability to explain and recommend platform capabilities / structures to maximize value of delivered service
  • Strong planning and analytical skills to evaluate the criticality of information / data collected from multiple sources, reconcile conflicts, decompose high-level information into details (MS Excel, Project, Visio skills as a plus)
  • Presentation and workshops facilitation skills, ability to provide training to clients and internal team members
  • Willingness to work with new technologies and to acquire new skills, e.g., Now Platform latest modules and plugins, ServiceNow Discovery, Agile Development, SCCM, Blazent, JIRA
  • Excellent command of the English language and experience in communication across all levels of an IT organization, at the most senior level
  • Nice to have :

  • Experience with ServiceNow products / features, like (not limited to) Discovery, Service Mapping, CI Class Manager, CMDB Health, IRE, De-duplication, Reporting, Permission Modelling
  • ServiceNow micro certifications, CSA or CIS certificates
  • Hands-on experience in deployment, configuration, or administration of the ServiceNow platform, familiarity with system automations, table topology and integration architecture
  • Familiarity with Service Integration ecosystem specifics
  • Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

    YOUR ROLE

    We are looking for a skilled Workplace Engineer to join our IT team. The Workplace Engineer will be responsible for designing, implementing, and maintaining end-user computing environments, including desktop and mobile devices, collaboration tools, and software deployment. You will ensure that employees have access to the right tools and technologies to optimize productivity and work efficiency, both in-office and remotely.

    WHAT YOU’LL LOVE ABOUT WORKING HERE

  • Well-being culture :  medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
  • Access to over 70 training tracks  with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
  • Continuous feedback and ongoing performance discussions  thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
  • Enjoy  hybrid working model  that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
  • GET TO KNOW US

    Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

    Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

    ABOUT CAPGEMINI

    Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

    Apply now!

    Conduct consultancy work including SACM processes reviews, service maturity assessments, health checks, Service Improvement Plans (SIPs) and transformation projects, Build customer relationships by delivering at client expectations on assigned deliverables, proactively identifying add on work and assisting in identifying cross sales leads, Carry out discovery process by gathering customer’s business requirements and / or assessing the maturity of the IT organization and the level of business, Translate customer’s business requirements into IT delivery, including IT principles, Oversee specific work / tasks or process streams including ensuring ITIL aligned processes, procedures and work instructions are produced to required standard and are trained upon] Requirements : CMDB, BMC, Analytical skills, MS Excel, Visio, SCCM, Jira, CIS Additionally : Sport subscription, Training budget, Private healthcare, International projects, Free coffee, Bike parking, Mobile phone, Modern office, No dress code.

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