Ihre Aufgaben
Implement and further develop ITSM modules in ServiceNow
Take full ownership of customer projects – from requirements to go-live
Collaborate with an agile and interdisciplinary team
Design and optimize ServiceNow solutions tailored to client needs
Conduct workshops and training sessions for end-users
Ihr Profil
Solid experience with ServiceNow, especially in configuring and customizing ITSM modules
Understanding of ITIL processes and ideally relevant certifications (e.g., ITIL Foundation)
Strong communication skills and a team-oriented mindset
Proficiency in English
Warum wir?
Agile, innovation-driven company culture
A supportive team that grows together
Remote-first with a modern office in Berlin
Individual development and training opportunities
Cross ALM (formerly Contiba) is more than just an IT consulting company. With over 30 experts and two locations, we are building bridges between technologies.
Senior Specialist • Warsaw, Masovian Voivodeship, Poland