CRM System Specialist (f / m / d) with Salesforce Service / Sales Cloud, FTE 12 months

CRM System Specialist (f / m / d) with Salesforce Service / Sales Cloud, FTE 12 months

Purpose of Position

As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features.

Key Responsibilities

• Participate to the CRM team sprints to implement features supporting the defined roadmap
• Work closely with CRM Business Analyst and / or CRM Architects to understand requirements and deliver best of class solutions
• Implement functionalities using point-and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.)
• Create technical designs with best practices in mind
• Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons
• Ensure long term success by creating and maintaining technical documentation

Key Requirements

Our Offer

Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.

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