Global CRM Specialist

Oriflame Poland Sp. z o. o.Warszawa, Masovian, Poland

16 days ago

Job description

technologies-expected :

Salesforce
HTML
CSS
SQL

responsibilities :

Reporting & Insights

Develop and deliver comprehensive CRM performance reports (campaign / quarterly) via Power BI and Google Analytics.

Identify actionable insights and propose improvements to enhance engagement and conversion rates.

Campaign Execution & Localization

Lead EU & CIS markets through CRM Campaign Support Journey preparation.

Manage translation and localization of global CRM master content, ensuring quality and consistency.

Test, preview, and validate CRM content with markets prior to launch.

Audience Management & Journey Setup

Create and manage target audiences using SQL queries and segmentation filters.

Build and deploy basic customer journeys in Journey Builder.

Analytics Enablement & Support

Provide ongoing support to markets on CRM analytical tools, encouraging data-driven decision-making.

Conduct regular A / B testing for global projects and advise markets on local testing initiatives.

Collaboration & Training

Partner with the Global Analytics and other central teams to ensure integration and alignment of CRM data and insights.

Deliver onboarding sessions and training on CRM analytics processes for new SFMC markets.

requirements-expected :

2+ years first-hand experience in email automation and email marketing software platforms required (e.g. Salesforce Marketing Cloud, Adobe, SalesManago etc).

Sitecore or other CMS experience is a plus.

Confident user of Microsoft office (Word, Excel, PowerPoint, Outlook, etc.).

Working knowledge of HTML, CSS and SQL is an advantage.

Fluent in written and spoken English & Polish.

Problem-solving ability through technical expertise.

Good understanding of end-to-end CRM marketing processes, including strategy, creative development, and operational tasks.

Experience in the use of marketing automation technology to deliver personalized, omni-channel campaigns and journeys.

offered :

Fixed-term contract

Medical private insurance (Medicover)

Life insurance (Compensa)

Cafeteria of benefits (MyBenefit system) with subsidized sport card

Incredible Oriflame products – allowance every 3 weeks and discounts for every purchase

Flexible working time (we can start work between 6 : 00 and 9 : 30) and hybrid working model (3 days for the office)

Great organization culture and possibility to work in multinational team

benefits :

private medical care

life insurance

remote work opportunities

flexible working time

fruits

corporate products and services at discounted prices

no dress code

coffee / tea

parking space for employees

holiday funds

christmas gifts

birthday celebration

modern office with creative room

space for bikes and shower in the office

unlimited access to our Wellness products

Corporate Social Responsibility Activities

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Crm Specialist • Warszawa, Masovian, Poland

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