Collections Support Associate with Swedish

Collections Support Associate with Swedish WHO WE ARE

Accenture is a leading global professional servicespany that helps the world's leading businesses,ernments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations , Industry X and Accenture Song.

Operations drives business value and oues to advance our clients on their journey to intelligent operations through our innovative operating engine - SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.

THE WORK

As a Collections Associate you will handle B2B relations with the customers of our client. You will have a chance to develop your expertise in finance area.

Your main tasks will be related to :

• Building and maintaining positive relationships with customers, providing regular updates on account status, overdue payments, and credit limits,
• Billing customers,
• Forecasting overdue payments and offering insights into customer payment behavior,
• Generating and sending missing invoices, account statements, and ensuring proper documentation for write-offs in non-collectible cases,
• Handling credit-related requests on behalf of customers and assisting with unresolved payments or credit notes,
• Collaborating with internal teams to resolve customer issues and supporting colleagues when needed,
• Preparing regular reports on the status of customer accounts and taking on additional tasks as part of the team,
• Acting as a point of contact for new joiners, helping with knowledge transfer and learning,
• Serving as SMEs to the less experienced team members.

What's in it for you :

HERE'S WHAT YOU'LL NEED

BONUS POINTS IF YOU HAVE :

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

WHAT WE OFFER

WHAT WE BELIEVE :

About Accenture

We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders,munities, and each believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change.

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Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture ismitted to providing veteran employment opportunities to our service men and women. Job ID 13251030