Order to Cash Analyst with Dutch WHO WE ARE :
Accenture is a leading global professional servicespany that helps the world's leading businesses,ernments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations , Industry X and Accenture Song.
Operations drives business value and oues to advance our clients on their journey to intelligent operations through our innovative operating engine - SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.
The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers The role requires a good understanding of cash applications the process of applying unapplied cash reconciliation of suspense account in cash application and process them from payment receipt to finalization An end to end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities..
THE WORK :
- Preparing daily reports based on given templates and macros
- Activities connected to customer master data like activation of new accounts and implementing changes in the data (billing addresses, contact details, payment terms) in the alignment with decisions made by business
- Reviewing the list of orders on hold
- Informing the customer about the order on hold and reason for it
- Reviewing the customer account order and credit limit
- Giving customer service the daily update concerning the orders on hold,
- Submitting credit related requests on behalf of customers,
- Cooperating closely with AR manager
- Providing insights on customers payment behavior reports
- contacting customers via phone and email for past due invoices
- Submitting and following up the dispute cases,
- Generating and sending missing invoices, statements of account, open balance letters
- Sending dunning letters,
- Sending debtors to legal collection agencies,
- Solving of unidentified or unapplied payments and credit notes
- Coding of all past due invoices and submitting notes
- Preparing proper documentation and requesting write offs for non collectible cases
- Preparing several files informing the client about the final results, list of uncollectable debtors
- Being responsible for additional, more advanced tasks handled usually for the full team
- Being SME for New Joiners and conducting Knowledge Transfer to New Joiners
- Providing backup to colleagues
HERE'S WHAT YOU'LL NEED :
Primary skill - Order to Cash (OTC) - P2Secondary skill - Microsoft Excel - P3Fluent English and Dutch (C1)Greatmunication skillsProactive, attention to details, analytical skillsNot afraid of making phone callsWHAT WE OFFER :
Using foreign language and new technology solutions daily, cooperating with various global Clients.Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).Employee Assistance Program - legal, financial, and psychological consultations.Accenture employees eligible for the Employee share purchase plan automatically be eligible for quarterly dividends if they ownpany shares.Paid employee referral program.Private medical care, life insurance.Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).WHAT WE BELIEVE :
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.All our leaders aremitted to building a better, stronger and more durablepany for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and ourmunities.Our position as partner to many of the world's leading businesses, organizations andernments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.About Accenture
We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders,munities, and each believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change.
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Accenture ismitted to providing veteran employment opportunities to our service men and women. Job ID 13398467