Order Fulfillment Analyst
Miejsce pracy : Warszawa
Your responsibilities
- Responsible of the allocation of on-hand inventory to customer orders, following allocation priorities.
- Review allocation and publication strategies based on company / customer / DC priorities.
- Maintain parameters and monitor performance of scheduled allocation and publication jobs.
- Monitor OFG mailbox and respond to requests from the business for manual allocation and publication.
- Monitor order fulfillment rates (OFR) and highlight any risks or opportunities in missed demand.
- Support root cause analysis of fulfillment errors or delays and lead corrective action initiatives.
- Prepare and distribute various order management reports, including open order coverage report, orderbook cleansing, OFR dashboard, order conversion, etc.
- Provide order management support and guidance with a service mindset and proactive approach.
- Proactively recommend process improvements, automation opportunities and best practices to enhance fulfillment accuracy and speed.
- Act as subject-matter expert within the organization concerning allocation.
- Conduct training with new hires to share best practices for order management.
- Liaise with Distribution to ensure steady flow of workload to the distributor centers.
- Perform a key role in LSE SOLAR transition, including testing and validation of allocation / publication jobs and allocation priorities.
Our requirements
Education :
Bachelor’s degree (or equivalent work experience)Experience :
3+ years of work experiencePrior customer service or retail allocation experience is a plusSpecialized Knowledge / Technical Skills :
Excel & SAP ERP system knowledge requiredAbility to accurately analyze large amounts of data and share insights.Prior experience in IT project deployment (functionality testing, validation, etc.) is advantageous.Decision Making, Problem-Solving and Analysis :
Ability to handle multiple tasks simultaneouslyStrong analytical / problem solving capabilities including the ability to quickly identify issues, assess impact and take corrective actionProactive in identifying business challenges and developing creative, actionable solutionsDetail-oriented, proactive, and comfortable working in a fast-paced, evolving environment.Interpersonal Skills / Communication Skills :
Eager to work in a cross-functional environment; able to communicate effectively with a variety of stakeholders within the organizationA strong service mindset is absolutely essentialAbility to work independently and escalate topics as neededFluent in English, spoken and writtenWhat we offer
Levi Strauss & Co. offers a competitive total rewards package that includes base pay, incentive plans, an enhanced pension scheme, paid leave, health insurance, product discounts, and more. Our benefits are designed to support your health, financial well-being, and work-life balance.
Levi Strauss & Co. is proud to be an affirmative action and equal opportunity employer. We welcome and value people from all backgrounds, cultures, and experiences — because we believe that diversity drives innovation and collective success.
Benefits
sharing the costs of sports activitiesprivate medical carelife insuranceremote work opportunitiescorporate products and services at discounted pricesintegration eventsretirement pension planmeal passesemployee referral programcharity initiativesPurpose :
The Order Fulfillment Analyst plays a critical role in supporting the efficient and timely fulfillment of customer orders across our European supply chain. Working within a fast-paced, highly cross-functional environment, the ideal candidate will provide actionable insights and data-driven recommendations that directly impact service levels, inventory availability and customer satisfaction. This role requires close collaboration with Distribution, Inventory Management, IT, Customer Service and Retail Allocation to ensure operational excellence and flawless execution.
Results :
On-time allocation of stock to orders.On-time publication of orders to the distribution centers.On-time shipment of orders from the distribution centers to customers.Levi Strauss Poland Sp. z o.o.
Calling all originals : At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.