Operations Processes Specialist

Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre! Take a look at our job description - maybe it suits you or one of your friends?

What will you be doing?

Coordination of selected administrative and operational processes (e.g., office attendance management, office procurement process, access card management process, etc.).

Creation, updating, and verification of documents, procedures, regulations, and instructions in collaboration with other departments to standardize operational activities.

Coordination of office space utilization using a reservation system, in accordance with the calendar of planned meetings and attendance reporting.

Coordination and execution of administrative and office purchases in accordance with company procedures,

Support in preparing documentation for internal and external audits.

Preparation of reports related to office attendance.

Creating reports and summaries – assisting in analyses related to office administration and operational processes.

Preparation of presentations / summaries / analyses related to operational and administrative matters.

Supporting the Operations Manager in managing health and safety (H&S) within the company.

Supporting the Operations Manager in managing the Business Continuity Plan.

What we're looking for?

Higher education or currently pursuing a degree (preferred fields : administration, economics, analytics, management, or related).

Experience in creating and standardizing procedures and operational processes.

Experience in organizing operational matters : coordination between teams, collaboration with contractors, etc.

Practical knowledge of MS Office.

Very Good Polish language skills (C1) .

Very good command of English (B2).

Availability in the office – on-site work

Accuracy, reliability, and meticulousness.

Excellent work organization and independence in action.

Ability to work in a team and strong communication skills.

High personal culture and effective communication skills.

Nice to have :

Experience in optimizing operational / financial processes.

Knowledge of data analysis tools.

Knowledge of procurement processes – 1 year of experience in independently executing procurement projects.

In Aviva Services Excellence Centre, we provide :

Contract of employment

Performance Bonus

Private medical care (ENEL-MED)

Emotional support consultations

Cafeteria system of benefits (e.g. MultiSport card)

Additional parent privileges :

• baby leave – 6 weeks leave for second parent
• shortened working time after parental leave

Employer-funded group insurance

Employee Shares Plan

Extra day off for birthday

Paid time off to volunteer

Additional leave acquired over the years in the company (even 5 days more in a year)

Wellbeing Leave - additional two weeks paid leave after 10 years of service

Access to the e-learning platforms

Internal employee referral program

Attractive office location in Warsaw - Gdański Business Center

Additional entitlements for people with disabilities - Work Without Barriers

Work environment that promotes diversity - Diversity Charter

Do you see yourself in Aviva Services Excellence Centre? Be sure to apply!

Aviva is for everyone!

As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply.

Most of our people are smart working – spending also time in our office - combining the benefits of flexibility, with time together with colleagues.

We’re inclusive - we welcome applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box?

Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try!