P2P Support Center Specialist
Miejsce pracy : Warszawa
Your responsibilities
- POC for external local stakeholders : Provide responsive and efficient support to external stakeholders regarding P2P processes and tools. This includes answering inquiries if possible or allocating and following up on the according tickets
- POC for internal stakeholders : Understand and master the Founda tool, follow up on workflows in the system to answer internal queries
- Specialization : Specialize in the unique procurement processes and requirements of specific countries or products as Alpro and Dantrade Tailor support services to align with the specific needs and regulations of each country or business unit
- Workflow Management : Oversee and optimize P2P workflows, ensuring efficiency and adherence to company processes Collaborate with internal teams to streamline workflows and enhance overall process effectiveness
- Compliance and Reporting : Ensure adherence to company policies by executing, monitoring andreportingnon-compliance with relevant stakeholders
- Process Improvement : Contribute to the enhancement of overall processes to improve efficiency
Our requirements
Good understanding of end-to-end P2P process,related toolsFinance / Accounting backgroundKnowledge of ticketing tool / previous support experienceGood communication skills and problem-solving approachCustomer oriented mindsetWhat we offer
competitive employment terms based on an employment contract with an international, prestigious company,work in a professional environment with a well-developed feedback culture,flexible work model in a hybrid system (2 days a week working from the office in Warsaw),workation - the ability to combine work with leisure - for 30 days a year, you can work from virtually any location in Europe,access to a benefits platform offering discounts on company products and vouchers for cultural and sports events,subsidy for Luxmed / Medicover - after all, we prioritize health,subsidy for a Multisport card,life insurance and Employee Capital Plans (PPK).Benefits
sharing the costs of sports activitiesprivate medical caresharing the costs of professional training & courseslife insurancecorporate products and services at discounted pricesmobile phone available for private usepreferential loansno dress codeparking space for employeesextra social benefitssharing the costs of tickets to the movies, theaterholiday fundssharing the costs of holidays for kidsbaby layetteschool layetteemployee referral programworkationRecruitment stages
Application1st video interview with Recruiter2nd video interview with Hiring ManagerOfferWHAT NEXT?
Click the “Apply” button and create your profile in the recruitment system by uploading a CV. We will get acquainted with your experience and then we will arrange the selected candidates for the first interview.
We embrace diversity in our organization. This means giving full and fair consideration to all applicants without attention to race, color, religion, sex, age, sexual orientation, gender identity, national origin, or disability status.
Grupa Spółek Danone Polska
DANONE to nie jest zwykła firma – razem z Żywiec Zdrój i Nutricia realizujemy naszą misję, zgodnie z którą „niesiemy zdrowie tak wielu ludziom jak to możliwe”.
Cenimy różnorodność w naszej organizacji. Oznacza to pełne i sprawiedliwe rozważenie wszystkich aplikacji bez zwracania uwagi na rasę, kolor skóry, religię, płeć, wiek, orientację seksualną, tożsamość płciową, pochodzenie narodowe czy niepełnosprawność.
Danone Sp. z o.o. with its registered office in Warsaw (ul. Bobrowiecka, 00-728 Warszawa) is the controller of your personal data disclosed in the profile and in documents submitted during the recruitment process.