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P2P Support Center Specialist

P2P Support Center Specialist

Grupa Spółek Danone PolskaWarszawa, mazowieckie, Polska
4 days ago
Job description

P2P Support Center Specialist

Miejsce pracy : Warszawa

Your responsibilities

  • POC for external local stakeholders : Provide responsive and efficient support to external stakeholders regarding P2P processes and tools. This includes answering inquiries if possible or allocating and following up on the according tickets​
  • POC for internal stakeholders : Understand and master the Founda tool, follow up on workflows in the system to answer internal queries​
  • Specialization : Specialize in the unique procurement processes and requirements of specific countries or products as Alpro and Dantrade Tailor support services to align with the specific needs and regulations of each country or business unit​
  • Workflow Management : Oversee and optimize P2P workflows, ensuring efficiency and adherence to company processes Collaborate with internal teams to streamline workflows and enhance overall process effectiveness​
  • Compliance and Reporting : Ensure adherence to company policies by executing, monitoring andreportingnon-compliance with relevant stakeholders​
  • Process Improvement : Contribute to the enhancement of overall processes to improve efficiency

Our requirements

  • Good understanding of end-to-end P2P process,related tools​
  • Finance / Accounting background​
  • Knowledge of ticketing tool / previous support experience​
  • Good communication skills and problem-solving approach​
  • Customer oriented mindset
  • What we offer

  • competitive employment terms based on an employment contract with an international, prestigious company,
  • work in a professional environment with a well-developed feedback culture,
  • flexible work model in a hybrid system (2 days a week working from the office in Warsaw),
  • workation - the ability to combine work with leisure - for 30 days a year, you can work from virtually any location in Europe,
  • access to a benefits platform offering discounts on company products and vouchers for cultural and sports events,
  • subsidy for Luxmed / Medicover - after all, we prioritize health,
  • subsidy for a Multisport card,
  • life insurance and Employee Capital Plans (PPK).
  • Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • corporate products and services at discounted prices
  • mobile phone available for private use
  • preferential loans
  • no dress code
  • parking space for employees
  • extra social benefits
  • sharing the costs of tickets to the movies, theater
  • holiday funds
  • sharing the costs of holidays for kids
  • baby layette
  • school layette
  • employee referral program
  • workation
  • Recruitment stages

  • Application
  • 1st video interview with Recruiter
  • 2nd video interview with Hiring Manager
  • Offer
  • WHAT NEXT?

    Click the “Apply” button and create your profile in the recruitment system by uploading a CV. We will get acquainted with your experience and then we will arrange the selected candidates for the first interview.

    We embrace diversity in our organization. This means giving full and fair consideration to all applicants without attention to race, color, religion, sex, age, sexual orientation, gender identity, national origin, or disability status.

    Grupa Spółek Danone Polska

    DANONE to nie jest zwykła firma – razem z Żywiec Zdrój i Nutricia realizujemy naszą misję, zgodnie z którą „niesiemy zdrowie tak wielu ludziom jak to możliwe”.

    Cenimy różnorodność w naszej organizacji. Oznacza to pełne i sprawiedliwe rozważenie wszystkich aplikacji bez zwracania uwagi na rasę, kolor skóry, religię, płeć, wiek, orientację seksualną, tożsamość płciową, pochodzenie narodowe czy niepełnosprawność.

    Danone Sp. z o.o. with its registered office in Warsaw (ul. Bobrowiecka, 00-728 Warszawa) is the controller of your personal data disclosed in the profile and in documents submitted during the recruitment process.

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    Support Specialist • Warszawa, mazowieckie, Polska

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