Junior Operations Specialist in Customer Support (Arabic)

Do you love helping people, solving problems, and working in a dynamic, international team? Are you fluent in English and Arabic? Then you might be just who we’re looking for — even if you don’t have experience yet. At AirHelp, we’re on a mission to make air travel fairer. Every year, millions of passengers are affected by delayed, canceled, or overbooked flights, and we’re here to make sure they get the compensation they deserve. Join us and turn your language skills and problem-solving abilities into a rewarding career where you’ll make a real difference for travelers around the world. Type of work : HybridSalary : 5500 - 6500 PLN gross (plus up to 3000PLN gross performance bonus) / month

Junior Operations Specialist in Customer Support (Arabic)

What you'll do :

• Be the friendly and helpful voice of AirHelp — supporting customers throughout their claim journey via email, chat, and social media.
• Use the training we provide to confidently assess claims, answer questions, and apply legal knowledge to help customers.
• Collaborate with other departments to ensure a seamless customer experience.
• Confidently hit targets while pushing yourself to keep quality and efficiency high.

Ideally, you'll bring with you :

Perks & benefits :

Aplikuj