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Customer Support Specialist with German (fully remote)

Customer Support Specialist with German (fully remote)

Antal Sp. z o.o.Gdańsk, Polska
30+ days ago
Job description

position : Customer Support Specialist

languages : German, English

fully remote

Offer :

  • contract of employment in a stable international company
  • fully remote job opportunity (office is located in Cracow)
  • development opportunities - personalized plans and support of your growth
  • private medical care
  • sports card
  • language courses
  • life insurance
  • discount for company's products
  • multicafeteria platform : tickets to cinemas, theatres
  • social events such as family events, integration parties, and charity auctions

Responsibilities :

  • daily contact with intenal and external clients
  • processing transactions and queries in SAP
  • taking care and monitoring the delivery time of customers' orders
  • cooperation with other departments in order-to-cash process-related issues
  • ensuring high quality of customer service
  • Requirements :

  • knowledge of languages : German and English, both on B2 level
  • strong customer orientation and communication skills
  • good MS Office skills
  • SAP knowledge is an advantage, but is not necessary
  • previous customer-related experience will be a plus
  • good problem-solving skills
  • Check out other interesting jobs on : https : / / en.antal.pl / candidates

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    Customer Support Specialist • Gdańsk, Polska

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