Global Training Lead - JBS Lease Admin

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We are looking for a Global Training Lead - for our JBS Lease Administration department

What this job involves :

High Independence :

A very high degree of independence is required on a day-to-day basis. Act as the Global contact for knowledge management and Operations enablement programs. Core responsibilities will include building strong knowledge in the team, driving quality governance mechanism across all JBS Lease Administrations sites and strengthen relationship with the business and stakeholders and work closely with the Global business to contribute to the growth of JLL.

Manage business requirements :

In this role, you will :

• Act as a primary lead for Knowledge management and Operations enablement for Lease Admin Global delivery centres
• Head the Quality assurance program
• Work closely with the Operations team globally to understand Abstraction and Account Management requirements
• Develop training plans
• Review various delivery issues and perform root cause analysis
• Come up with recommended actions
• Drive overall issue resolution at JBS
• Work with JBS Operations teams on the Health of accounts actions
• Share learning across regions and teams
• Ensure appropriate training / development opportunities are followed up on
• Facilitate new hire and refresher training (owner across JBS locations)
• Ensure client level accuracy action plan adherence
• Facilitate half-yearly knowledge assessments
• Own the LTO (License to Operate process)
• Drive completeness of Operations guides and Scope documents with Account Leads (Quarterly)
• Establish consistent onboarding practices and standard training manuals across all JBS sites

You will be encouraged to work on strict deadlines, in a fairly dynamic / fast paced business environment while being a good leader / player. In this role, you will interact with the Global Lease Admin Business teams and Internal stakeholders to resolve issues, manage multiple stakeholders and be responsible for supporting the metrics reporting for the relevant process.

Additional responsibilities :

As the person in charge for knowledge management, you will :

Sounds like you? To apply, you need to have :

Flawless expertise

Immaculate knowledge

Impeccable leadership

What we can do for you :

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location : On-site –Warsaw, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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