AR Collection Specialist

About NCR VOYIX

NCR VOYIX Corporation (NYSE : VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Title : AR Collection Specialist

Location : Warsaw, Poland (on-site)

About us

NCR Polska Sp. z

NCR Corporation (NYSE : NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR () is headquartered in Atlanta, Georgia. In Poland we are not only a business leader, but also a team of vibrant, creative and devoted people who share values and common goals.

Responsibilities

You will be responsible for execution of credits / collections process, ensuring accurate and timely payments. You will identify accounts, which may present a business credit risk and confer with Customer by phone, or email, in attempt to determine reasons of overdue payments, review terms of sales, services or credit contract.

Main activities :

Being responsible for all aspects of collection and credit extensions, for a specific portfolio of Customers.

Communicate with the Customers via telephony and emails on a regular basis, with regards to the collection matters.

Attempt to determine reasons of overdue payment. Issue collection letters to the Customers which are not complying with the contract terms.

Reviewing financial terms in the solution sales contracts and Customer crediting conditions.

Identify payment issues, caused by disputed deliveries, returns and / or credits, which have, or may result in delinquent balances.

Identify accounts which may present a business credit risk or may require a credit hold.

Record and maintain information about Customers financial status. Document collection efforts.

Communicate with the sales representatives about the Customers and contract condition.

Requirements

We are looking for candidates who :

Fluently communicate in English.

Have a strong sense of accountability, Customer focus and goal orientation.

Already gained some professional experience in a multi-national company, as well as in outsourcing services environment.

What we offer

The Company grants its employees :

Full or part time employment contract.

Intense training program.

Competitive salary and other benefits.

Working in a friendly and supportive Team.

Working in a truly multinational environment.

Offers of employment are conditional upon passage of screening criteria applicable to the job