Customer Service Junior Specialist with English

Customer Service Junior Specialist

Customer Service Junior Specialist

with English

with English

What will you do :

As a key player - the Global Customer Support Agent, you will have responsibility to monitor and respond to Clients’ specific typology of requests (invoice copies, payment confirmations, OTC related queries etc.), all in line with the service levels agreements. You will ensure that proper quality control checks are performed accurately. The Agent will be the first point of contact for the Clientsand#39; customers and internal stakeholders.

What do we expect from you?

• Written and spoken fluency in English language (min. B2 level).
• S trong drive for results and the ability to manage multiple initiatives simultaneously.
• Ability to deal with and react effectively to demanding SLA-driven environment.
• Professional and confidential demeanor to ensure that data is handled sensitively and confidentially.
• Strong attention to detail and a well-organized, structured approach to work.
• Good communication skills.

ABOUT US :

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately , people serving clients in more than countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating ° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the ° value we create for our clients, each other, our shareholders, partners and communities. Visit us at

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button

When applying please enclose the below statement :

I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-), at ul. Sienna 39, NIP -00-15- (Data Controller), in accordance with the Act of May 10, on the Protection of Personal Data (Journal of Laws of , item ) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46 / EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.