Customer Service with Spanish + translation

Czym będziesz się zajmować?

Requirements :

• Proficiency in Spanish (C2 level), particularly in written communication.
• Advanced English skills (B2 / C1 level), primarily written.
• Strong familiarity with digital tools, mobile apps, and the Office suite.
• Ability to make decisions based on established guidelines.
• Capability to work both independently and collaboratively within a team.

Additional advantages :

Experience with motorhomes or camping.

Background in customer care or working in a startup environment.

Proficiency in additional languages (e.g., German, Dutch, French, Italian, Polish) at B2 / C1 level.

Familiarity with similar mobile apps (e.g., Google Maps, TripAdvisor).

Kogo poszukujemy?

Responsibilities :

Assisting users / customers with resolving issues related to our app or website via email, Play Store, or App Store.

Reviewing and verifying data entered into our platform, including new locations, comments, and photos.

Providing feedback to colleagues and suggesting improvements as part of quality control.

Testing new app versions and reporting bugs.

Participating in international exhibitions (e.g., Düsseldorf, Stuttgart, Birmingham, Barcelona, Paris, Warsaw).

Translating app content and marketing materials.

Will provide support and expertise for ongoing AIML projects.

We offer :

B2B contract with a competitive salary of 9,000 - 11,000 PLN.

Full IT equipment, including a laptop, additional screen, and smartphone.

Bonuses for participating in trade shows.

Hybrid work model : 2 days per week in our Warsaw office, with the remainder remote.

Czego wymagamy?

Mile widziane :

app testing

translation

Języki :

Hiszpański

Angielski

Jakie warunki i benefity otrzymasz?

9000-11000 PLN miesięcznie

B2B - Elastyczne godziny pracy (100%)

Praca zdalna : Możliwa częściowo

Szkolenia wewnętrzne, Wyjazdy na konferencje, Klasy językowe

Kawa / Herbata, Zimne napoje

Pokój relaksu

Kim jesteśmy?

Our client has a leading platform dedicated to helping travelers discover the best spots to rest, park, and explore. With a community-driven approach, they provide a comprehensive guide to unique locations. Our client mission is to enhance the travel experience by offering a user-friendly app and excellent customer support. Join team in Warsaw!