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Customer Service with Spanish + translation

Customer Service with Spanish + translation

TeamQuestCentrum, Warszawa
Ponad 30 dni temu
Opis pracy

Czym będziesz się zajmować?

Requirements :

  • Proficiency in Spanish (C2 level), particularly in written communication.
  • Advanced English skills (B2 / C1 level), primarily written.
  • Strong familiarity with digital tools, mobile apps, and the Office suite.
  • Ability to make decisions based on established guidelines.
  • Capability to work both independently and collaboratively within a team.

Additional advantages :

  • Experience with motorhomes or camping.
  • Background in customer care or working in a startup environment.
  • Proficiency in additional languages (e.g., German, Dutch, French, Italian, Polish) at B2 / C1 level.
  • Familiarity with similar mobile apps (e.g., Google Maps, TripAdvisor).
  • Kogo poszukujemy?

    Responsibilities :

  • Assisting users / customers with resolving issues related to our app or website via email, Play Store, or App Store.
  • Reviewing and verifying data entered into our platform, including new locations, comments, and photos.
  • Providing feedback to colleagues and suggesting improvements as part of quality control.
  • Testing new app versions and reporting bugs.
  • Participating in international exhibitions (e.g., Düsseldorf, Stuttgart, Birmingham, Barcelona, Paris, Warsaw).
  • Translating app content and marketing materials.
  • Will provide support and expertise for ongoing AIML projects.
  • We offer :

  • B2B contract with a competitive salary of 9,000 - 11,000 PLN.
  • Full IT equipment, including a laptop, additional screen, and smartphone.
  • Bonuses for participating in trade shows.
  • Hybrid work model : 2 days per week in our Warsaw office, with the remainder remote.
  • Czego wymagamy?

    Mile widziane :
  • app testing
  • translation
  • Języki :
  • Hiszpański
  • Angielski
  • Jakie warunki i benefity otrzymasz?

  • 9000-11000 PLN miesięcznie
  • B2B - Elastyczne godziny pracy (100%)
  • Praca zdalna : Możliwa częściowo
  • Szkolenia wewnętrzne, Wyjazdy na konferencje, Klasy językowe
  • Kawa / Herbata, Zimne napoje
  • Pokój relaksu
  • Kim jesteśmy?

    Our client has a leading platform dedicated to helping travelers discover the best spots to rest, park, and explore. With a community-driven approach, they provide a comprehensive guide to unique locations. Our client mission is to enhance the travel experience by offering a user-friendly app and excellent customer support. Join team in Warsaw!

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    Customer Service • Centrum, Warszawa