Talent.com
This job offer is not available in your country.
Technical Support - Customer Service Specialist with Spanish

Technical Support - Customer Service Specialist with Spanish

FoundeverWarsaw, Poland, PL, Foundever
1 day ago
Job description

Technical Support - Customer Service Specialist with Spanish

Technical Support - Customer Service Specialist with Spanish

Req ID# : 400631

Warsaw, Poland, PL, Foundever

Job Description :

Join our team at Foundever! 🚀

Technical Support Customer Service Specialist with Spanish 🌟

Location : Warsaw, on-site

Your daily tasks :

Providing the highest level of customer service (E-mail / Phone);

Tracking calls in systems, managing escalations by logging and tracking cases in systems;

Performing log analysis : indexing, pattern recognition, correlation analysis, etc.;

Securing and deepening client retention, contributing to an excellent customer support and recognizing / promoting suitable products and services;

Encompassing 2 levels of technical support :

  • Advanced advice which involves addressing complex network issues requiring programming and database administration;
  • Technical advice including configuring software and servers.

Answering incoming calls and meeting targets set by the customer and management;

Following company policies and procedures, ensuring quality;

Performing daily tasks in an efficient and timely manner.

What do we expect from you?

Language : Proficiency in Spanish (C1) and English (B1-B2);

Experience : Cool if you have experience in sales;

Technology : Developed computer skills, interest in the IT industry;

Personality : Motivated and enthusiastic.

Advantages will be :

Ability to prioritize and plan;

Independence AND ability to work with minimal supervision;

Ability to solve problems;

Attention to detail;

Sales skills;

Soft skills.

Working conditions :

Type of contract you choose yourself (freelance contract for students or employment contract);

Basic salary + bonuses;

Working hours : 9 : 00 am – 5 : 00 pm, Monday - Friday (8 hours a day);

On-site work in our new office in Warsaw

What else should you know?

Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

We offer private Medicover insurance;

Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

Professional development through training and cross-location cooperation at the international level.

Company Overview :

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

LI-MW1

Job Segment : Technical Support, DBA, Database, Network, Technology, Customer Service

Create a job alert for this search

Customer Service Specialist • Warsaw, Poland, PL, Foundever

Related jobs
  • Promoted
Technical Support Specialist with German / Spanish / Italian

Technical Support Specialist with German / Spanish / Italian

LeasingTeam ProfessionalWarszawa, Masovian, Poland
Supporting B2B customers (resellers, system integrators).Tracking calls and cales in systems.Performing log analysis : parsing, indexing, pattern recognition, correlation analysis, etc.Managing esca...Show moreLast updated: 5 days ago
Customer Service with Spanish + translation

Customer Service with Spanish + translation

TeamQuest Sp. z o.o.Warszawa, mazowieckie, Polska
Our client has a leading platform dedicated to helping travelers discover the best spots to rest, park, and explore.With a community-driven approach, they provide a comprehensive guide to unique lo...Show moreLast updated: 30+ days ago
Customer Support Specialist with Norwegian

Customer Support Specialist with Norwegian

ManpowerWarszawa
Handling incoming calls and inquiries via chat in Norwegian .Provide exceptional customer service, ensuring customer satisfaction . Resolving any issues related to reservations, returns or comp...Show moreLast updated: 30+ days ago
Customer Support Specialist with French

Customer Support Specialist with French

SIX Payment ServicesWarsaw
Customer Support Specialist with French.Date posted 03 / 08 / Location Warsaw | Poland Company Worldline.We are the innovators at the heart of the payments technology industry, shaping how the world p...Show moreLast updated: 30+ days ago
Technical Support Specialist

Technical Support Specialist

ALJ POLAND HOLDING SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄWarszawa, mazowieckie, Polska
Conduct preliminary analysis and judgment on vehicle faults through remote diagnostic tools or customer descriptions, provide accurate fault diagnosis suggestions to customers, and guide them to ta...Show moreLast updated: 17 days ago
Customer Service Specialist with Finnish.

Customer Service Specialist with Finnish.

ManpowerGroup Sp. z o.o.Warszawa
Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach.Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w ca...Show moreLast updated: 5 days ago
Customer Care Specialist with Spanish

Customer Care Specialist with Spanish

EWLWarszawa, Polska
Co roku ponad 170 milionów ludzi zmienia pracę i kraj zamieszkania.EWL jest w samym sercu tej zmiany, prowadząc kilkadziesiąt tysięcy rekrutacji w skali roku. Działamy w Polsce, Czechach, Rumunii, N...Show moreLast updated: 14 days ago
L2 Support Service Specialist with German or Italian / Spanish

L2 Support Service Specialist with German or Italian / Spanish

Antal Sp. z o.o.Warszawa, Polska
Support Service Specialist z językiem niemieckim, włoskim lub hiszpańskim.Szukasz pracy w międzynarodowej firmie, która specjalizuje się w nowoczesnych technologiach (telewizory, wyświetlacze LED, ...Show moreLast updated: 12 days ago
Technical Support Specialist

Technical Support Specialist

Volt.ioWarsaw, Masovian Voivodeship, PL
Quick Apply
PLN net on a B2B contract / 10 800 - 13 000 PLN gross on UoP.Volt is revolutionising how people pay online, globally.Our technology frees consumers from cards by letting them ‘Pay by Bank’.For busi...Show moreLast updated: 30+ days ago
Customer Service Specialist with Spanish

Customer Service Specialist with Spanish

LeasingTeamWarszawa, Polska
Polish and global enterprises in sourcing key talent and in human resources management.The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsou...Show moreLast updated: 12 days ago
Customer Service with Spanish + translation

Customer Service with Spanish + translation

TeamQuestCentrum, Warszawa
Proficiency in Spanish (C2 level), particularly in written communication.Advanced English skills (B2 / C1 level), primarily written. Strong familiarity with digital tools, mobile apps, and the Office ...Show moreLast updated: 30+ days ago
Technical Support Specialist with German

Technical Support Specialist with German

Planet paymentWarsaw, Poland
Welcome to Planet, where hospitality expertise merges seamlessly with cutting-edge technology! As a global leader in hotel management software and a world-class player in the payments industry, we ...Show moreLast updated: 18 days ago
Customer Support Specialist with German

Customer Support Specialist with German

PACKHELP SPÓŁKA AKCYJNAWarszawa, mazowieckie, Polska
Customer Support Specialist with German.Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries.Communicating with cust...Show moreLast updated: 12 days ago
  • Promoted
Technical Support Specialist

Technical Support Specialist

VOLT TECHNOLOGIES sp. z o.o.Warszawa, Masovian, Poland
Providing technical support to Volt’s clients and partners.Working with Support and Engineering Teams to effectively take issues to resolution. Researching, troubleshooting, and diagnosing issues, a...Show moreLast updated: 14 days ago
  • Promoted
Technical Support Specialist with German

Technical Support Specialist with German

Grafton RecruitmentWarszawa, mazowieckie, Polska
Technical Support Specialist with German.For international organisation in Warsaw, we are currently recruiting for the Technical Support Specialist with German. Provide advanced technical support vi...Show moreLast updated: 3 days ago
Specialist Customer Service with Hungarian

Specialist Customer Service with Hungarian

WorldlineWarsaw, Mazovia, Poland
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely.We are the innovators at the heart of the payments technology industry, shaping...Show moreLast updated: 30+ days ago
Customer Service Specialist with German.

Customer Service Specialist with German.

HAYSWarszawa
Customer Service Specialist with German.For our Client, a fintech company, we are looking for Customer Service Specialist with German. Within this position you will be responsible for providing cust...Show moreLast updated: 8 days ago
Technical Support Specialist with German

Technical Support Specialist with German

Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o.Warszawa, Polska
Have you ever considered working in an international environment where the.Join our international team as a Technical Support Specialist!. Warsaw / 100% onsite (remote option available after 6 month...Show moreLast updated: 30+ days ago