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Collection Specialist with Italian or French

Collection Specialist with Italian or French

Randstad PolskaKraków, Polska
Ponad 30 dni temu
Opis pracy

For one of our clients, we’re looking for a Collection Specialist fluent in English and Italian or French.

If you have experience in finance, collections, or B2B customer service — this is your chance to grow in an international environment!

Ready to take the next step? Apply now!

what we offer

  • employment on the basis of an employment contract
  • hybrid work model (3 days from the office and 2 days of remote work)
  • benefit package (private medical care, life insurance, lunch subsidy, share purchase program)
  • annual bonus
  • flexible working conditions and a supportive, open organizational culture
  • professional development opportunities and a clearly defined career path
  • participation in interesting internal projects and initiatives

your tasks

  • contacting customers (by phone and email) to solicit payments
  • managing customer accounts, including updating data and handling transfers
  • monitoring and processing payments, including managing overpayments and refunds
  • identifying and resolving payment issues, escalating as necessary
  • create accounts receivable reports and forecasts
  • support in process improvement and compliance projects (SOX)
  • what we expect

  • fluenty in English and Italian or French (min. C1)
  • university degree (preferred : finance, accounting, business)
  • min. 1 year of experience in debt collection / B2B customer service or in a high-volume environment
  • knowledge of MS Office (especially Excel) and system SAP
  • ability to analyze financial data and manage credit risk
  • strong organizational, analytical and communication skills
  • experience working in a shared services environment will be an added advantage
  • Employment agency entry number 47

    this job offer is intended for people over 18 years of age

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    Collection Specialist • Kraków, Polska