Air Travel Consultant with German (fully remote from Czech Republic)

We are excited to invite applications for an Air Travel Consultant, specialising in serving our German-speaking clientele. This role is ideal for individuals with a passion for travel, excellent communication skills, and the ability to provide outstanding customer service in the aviation industry.

Key Responsibilities

• Serve as the primary point of contact for airline customers via incoming phone calls in German and English .
• Assist customers with various services, including reservations, cancellations, online check-ins, and guidance on terms and policies.
• Record details of interactions in a designated system.
• Deliver prompt and courteous solutions to customer inquiries, ensuring high-speed and quality service to meet performance KPIs.

Essential Skills and Experience

Benefits

Why Join Our Travel Team?

Joining our team means becoming part of a company that values innovation, teamwork, and customer satisfaction. We are committed to creating an inclusive and supportive environment where employees can flourish. We provide comprehensive training and continuous learning opportunities to ensure all team members can grow and excel in their roles.

Application Process for the Air Travel Consultant Role

If you are passionate about travel and delivering exceptional service to clients, we encourage you to apply. Click the 'Apply Now' button to upload your CV and a cover letter detailing your experience and interest in this role. We look forward to welcoming a proactive and talented consultant to our team.

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