Customer Support Associate - Fluent Czech or Slovak @ Teleperformance Poland

In this role you will play a crucial role in delivering high-quality customer service through email and phone channel to our high-profile Client, who specialize in internet-based searching and video sharing platforms. Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

What we offer :

• Contract of mandate
• Remote work type
• Remote onboarding and training
• Schedule from Monday to Friday from between 8AM and 6PM

What more can you get?

In this role you will play a crucial role in delivering high-quality customer service through email and phone channel to our high-profile Client, who specialize in internet-based searching and video sharing platforms. Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.

What we offer :

What more can you get?

,[Provide high quality online customer service via email, Deliver efficient troubleshooting and query resolution, Identify, qualify and overcome customer objections , Meet deadlines with a fast-paced environment ] Requirements : Google Workspace, Google Ads Additionally : Sport subscription, Private healthcare, International projects.