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Senior CRM Analyst @ Welltech

Senior CRM Analyst @ Welltech

WelltechRemote, Poland
2 dni temu
Opis pracy

🚀  Who Are We?

Welcome to  Welltech  - where health meets innovation! 🌍 As a global leader in  Health & Fitness industry , we’ve crossed over  220 million installs  with three life-changing apps, all designed to boost well-being for millions. Our mission? To improve the health of millions of people through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys—all powered by a diverse team of over  750+ passionate professionals with a presence across 5 hubs .

Why Welltech? Imagine joining a team where your impact on global health and wellness is felt daily. At Welltech, we strive to be proactive wellness partners for our users while continually evolving ourselves.

Candidate journey :  ⭕️ Recruiter call ➔ ⭕️ Technical conversation ➔ ⭕️ Meet the hiring manager ➔ ⭕️ BC task ➔ ⭕️ Meet the leadership team

✨  Why You’ll Love Being Part of Welltech :

  • Grow Together : Join a culture that champions both personal and professional growth. Here, you’ll thrive as we learn, evolve, and succeed together.
  • Lead by Example : No matter your role, your leadership matters. Every team member is empowered to inspire and make an impact.
  • Results-Driven : We’re all about achieving meaningful outcomes. It’s not just about the effort, but the difference we make every day.
  • We Are Well-Makers : Be part of a movement that’s creating a healthier, happier world. Together, we make well-being a reality!

What We're Looking For

As a  Senior CRM Analyst , you will play a key role in  informing our CRM strategy and ensuring data-driven decisions. You will serve as an analytical partner for the CRM team, transforming complex data into actionable strategies and influencing the direction of our customer communications.

Required skills :

  • 5+ years of experience  in a CRM, Marketing, or Product Analyst role.
  • Advanced SQL skills , including complex joins, subqueries, and  analytical functions (e.g., window functions) .
  • Advanced knowledge of A / B testing , including experimental design and statistical analysis.
  • Advanced proficiency  with data visualization tools, eg,  Tableau .
  • Experience  with  Cohort Analysis  and a deep understanding of the customer behavioral lifecycle.
  • Experience with subscription-based monetization.
  • Intermediate knowledge of Python.
  • Proven ability to work  independently with limited supervision  on problems of  diverse and complex scope .
  • Excellent communication skills, capable of  explaining complex concepts  to both technical and non-technical stakeholders to build consensus.

    • Nice to have :

  • Knowledge of marketing attribution models and / or tools.
  • Experience with offers, vouchers, or other loyalty / incentivization strategies.

    • 🚀  Who Are We?

    Welcome to  Welltech  - where health meets innovation! 🌍 As a global leader in  Health & Fitness industry , we’ve crossed over  220 million installs  with three life-changing apps, all designed to boost well-being for millions. Our mission? To improve the health of millions of people through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys—all powered by a diverse team of over  750+ passionate professionals with a presence across 5 hubs .

    Why Welltech? Imagine joining a team where your impact on global health and wellness is felt daily. At Welltech, we strive to be proactive wellness partners for our users while continually evolving ourselves.

    Candidate journey :  ⭕️ Recruiter call ➔ ⭕️ Technical conversation ➔ ⭕️ Meet the hiring manager ➔ ⭕️ BC task ➔ ⭕️ Meet the leadership team

    ✨  Why You’ll Love Being Part of Welltech :

  • Grow Together : Join a culture that champions both personal and professional growth. Here, you’ll thrive as we learn, evolve, and succeed together.
  • Lead by Example : No matter your role, your leadership matters. Every team member is empowered to inspire and make an impact.
  • Results-Driven : We’re all about achieving meaningful outcomes. It’s not just about the effort, but the difference we make every day.
  • We Are Well-Makers : Be part of a movement that’s creating a healthier, happier world. Together, we make well-being a reality!

    • ,[ Informing CRM Strategy :  Act as the key analytical owner for customer segments. You will conduct advanced, in-depth analysis of customer behavior, identifying and modeling key drivers for engagement, retention, churn, and LTV to influence the strategic direction of our CRM campaigns. , Analyzing Customer Journey & Lifecycle :  Conduct complex analysis of the entire customer lifecycle to identify key moments of friction and opportunity. You will provide data-driven recommendations to CRM Managers to help them optimize onboarding, retention, and pre-churn journeys. , Leading Experimentation & Analysis :  Partner with the CRM team to design, monitor, and analyze complex A / B and multivariate tests. You will own the analytical lifecycle from hypothesis validation and statistical design to post-test analysis, delivering clear insights on what drives user behavior. , Advanced Analytics & Reporting :  Design, build, and maintain advanced Tableau dashboards and reports that translate complex data into clear insights. You'll conduct complex root-cause analyses on performance trends, presenting your findings and recommendations to both technical and senior-level stakeholders. , Project Leadership & Mentorship :  Lead complex analytical projects with manageable risks and resource requirements. Serve as a valuable support resource for colleagues, mentoring junior analysts and explaining complex concepts to the team. ] Requirements : Boost, CRM, Tableau, SQL, Testing, Data visualization, Python, Communication skills Additionally : Sport subscription, Private healthcare, International projects, Training budget, Lunch card.

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    Senior Analyst • Remote, Poland