End-User Support Engineer

Description

Currently, we are looking for an End-User Support Engineer to make our EPAM Katowice Team even stronger.

To succeed in this role you should be highly creative, with developed communication and people management skills.

If this resonates with you, this could be the perfect opportunity to join the EPAM team!

LI-KD10 #EasyApply

Responsibilities

• Support colleagues regarding IT requests / incidents (hardware / software)
• Communicate with external vendors and Global IT teams to resolve problems
• Maintain and update assets inventory
• Communication room maintenance and environment monitoring
• Installation and maintenance of IT equipment in the office (Network, Printing, Conference equipment)
• Taking employees or clients through a series of actions, either face-to-face or remotely via MS Teams, to help set up systems or resolve issues
• Rapidly establish a good working relationship with employees and other teams, promoting good IT practices

Requirements

We offer

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.