Sales Support & Process Digitalisation Specialist

We are seeking a highly organised and technology-oriented Sales Support & Process Digitalisation Specialist to strengthen our commercial support capabilities. This role combines traditional sales support responsibilities with a strong mandate to drive the digitalisation, automation, and continuous improvement of operational processes across the commercial organisation.

The position will play a key role in enhancing transparency, efficiency, scalability, and service quality within Sales Support, with a particular focus on travel management, workflow optimisation, data management, and process automation.

Duties & responsibilities

Sales Support

• Provide digital process driven support to the sales teams.
• Enable and support sales-related activities, documentation, reporting, and stakeholder communications via a digital workflow
• Support onboarding and ongoing operational needs of customers.
• Assist with reporting, KPI tracking, and management information preparation.

Travel Management & Operational Coordination

• Provide digital process driven European wide and international business for travel arrangements.
• Digitalize travel requests, approvals, booking processes, and related documentation.
• Structure travel providers, hotels, and external vendors to assure appropriate cost management
• Monitor travel-related expenditures and support a digitalized compliance with company policies.
• Enable process driven travel analytics and management reports.

Digitalisation & Process Improvement

• Analyze existing workflows and identify opportunities for automation and optimisation.
• Lead initiatives to digitalise manual and less integrated processes.
• Design and implement scalable workflows using modern digital tools and platforms.
• Develop automated reporting and dashboard solutions to improve transparency and decision-making.
• Support the implementation and adoption of new technologies, systems, and process standards.
• Drive a culture of continuous improvement.

Vendor & System Management

• Support administration, service quality monitoring, and vendor performance reviews.
• Ensure proper system utilisation and process compliance.
• Contribute to the evaluation and implementation of new digital tools and solutions.

Professional & personal qualifications

• Bachelor's degree in Business Administration, Operations Management, Economics, Information Systems, or a related discipline.
• 2-5 years of experience in Sales Support, Operations, Business Administration, Process Management, or Project Coordination.
• Experience with process improvement and digital transformation initiatives.
• Familiarity with CRM systems, ERP solutions, workflow automation tools, and reporting platforms.
• Strong analytical and problem-solving capabilities.
• Excellent organisational and stakeholder management skills.
• Fluency in English; additional European languages are an advantage.

Compensation Range:

The compensation range disclosed may encompass multiple title levels (Scope internal levels of seniority). Your actual compensation will depend on a variety of factors, including but not limited to your individual experience, education, and seniority, and the final salary will be determined during the interview and evaluation process.

Pay Range: Senior Specialist - Business Management

Minimum: 92.400 PLN

Maximum: 135.000 PLN

Bonus: Discretionary
Benefits: Scope offers an extensive range of benefits, please check our benefits page for more details.

Interested?

If this sounds like a journey for you, we look forward to learning more from your convincing application. Please note: For non-EU applicants, a valid work and residence permit is a prerequisite for this job position. Unfortunately, we are unable to sponsor relocation from outside of the EU at this time.

What we want to see

• Current English CV
• Copy of your university degrees and certificates
• Criminal record certificate (can be provided at a later date)
• At least 3 letters of reference (can be provided at a later date)

Compensation Range:

The compensation range disclosed may encompass multiple title levels (Scope internal levels of seniority). Your actual compensation will depend on a variety of factors, including but not limited to your individual experience, education, and seniority, and the final salary will be determined during the interview and evaluation process.

Pay Range:
Bonus: Contractual OR Discretionary
Benefits: Scope offers an extensive range of benefits, please check our benefits page for more details.