Customer Service with Danish

Czym będziesz się zajmować?

• Providing technical support to users of home appliances and RTV equipment via incoming calls
• Diagnosing and resolving technical problems
• Providing information on products and their functionality
• Entering requests into the system
• Project operates Mon–Fri 8:00–17:00, with scheduling adjusted to your availability (preferred availability of around 120 hours per month)
• Collaboration on a civil contract with a rate of PLN 60 gross/h plus a bonus system (+2 and then +4 PLN gross/h after reaching tenure and KPIs)
• Hybrid mode possible after 2 months from the office: then 3 weeks from home, 1 week from the office

Kogo poszukujemy?

• Fluency in Danish (B2/C1)
• Excellent command of English (B1/B2)
• Basic knowledge of household appliances (refrigerator, washing machine, TV)
• Communicative, willingness to learn
• Ability to type quickly on a computer keyboard
• Preferred availability of around 120 hours per month

Czego wymagamy?

Znajomości:

• Obsługa klienta
• Diagnozowanie problemów technicznych
• Wprowadzanie zgłoszeń do systemu

Mile widziane:

• Szybkie pisanie na klawiaturze

Języki:

• Duński
• Angielski

Jakie warunki i benefity otrzymasz?

• 7.6k PLN brutto/m (Umowa zlecenie)
• Umowa zlecenie - Elastyczne godziny pracy (75%)
• Praca zdalna: Brak
• Szkolenia wewnętrzne, Klasy językowe
• Pakiet medyczny, Pakiet sportowy

Kim jesteśmy?

You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.