SAP Key User

Your main areas of responsibility in this position will include:

• Provide functional support for issue raised by SAP S/4HANA FICO users
• Analyze incidents service requests and system issues reported by end users
• Resolve standard functional issues independently whenever possible
• Escalate unresolved issues to higher support levels with complete analysis and documentation
• Perform root cause analysis involving SAP configuration business processes and integrations
• Define business requirements for developments and enhancements (Post Design Change)
• Communicate with business users local finance teams technical teams project teams and owners of integrated systems during issue analysis
• Perform simple SAP customizing/configuration changes within approved scope
• Support User Acceptance Testing (UAT) for system enhancements configuration changes and custom developments
• Prepare user documentation work instructions and knowledge articles for new features and solutions
• Deliver user training and knowledge transfer related to new functionalities or system changes
• Monitor recurring issues and identify opportunities for process improvements
• Participate in SAP projects as a functional representative
• Ensure compliance with internal processes and change management procedures.

Qualifications :

Our requirements:

• 24 years of experience working with SAP S/4HANA or SAP ECC in Finance (FICO)
• Good understanding of SAP S/4HANA FICO and finance & accounting business processes
• Ability to analyze functional issues and identify root causes
• Basic knowledge of SAP configuration/customizing
• Understanding of SAP integrations with other business systems
• Strong analytical and problem-solving skills
• Excellent communication skills
• Customer-oriented mindset
• Fluency in English (B2 / C1).

Additional Information :

We provide:

• Stable employment in an international corporation which is constantly growing
• Chance to expand knowledge and experience in various areas
• Co-financed private medical care and group insurance also for family members
• Cash benefits as part of the Social Benefits Fund i.e. Christmas allowance
• Higher salary if you know an additional language
• Co-financed sports card
• Team and company integrations after hours
• Hybrid or remote work

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1