Senior BPO IT & Operations Specialist

Senior BPO IT & Operations Specialist

Miejsce pracy: Warszawa

Key responsibilities

• Lead and support international finance and accounting transformation and implementation projects.
• Analyze and optimize finance processes across.
• Translate business and accounting needs into functional requirements and technology solutions.
• Support end-to-end implementation of finance workflow solutions, including requirements, process design, testing, training, and go-live.
• Identify opportunities for standardization, automation, and process improvement.
• Prepare process documentation, functional specifications, analyses, and project materials.
• Coordinate workshops, testing, training, and knowledge-transfer activities.
• Collaborate with business teams, developers, solution architects, and external implementation partners.
• Contribute to global initiatives involving AI, intelligent document processing, automation, and innovative business applications.
• Support continuous improvement of implemented solutions.

What we are looking for

• Strong knowledge of finance and accounting processes, ideally gained in accounting, BPO, consulting, finance transformation, or systems implementation.
• Practical understanding of financial process.
• Experience in business analysis, process design, implementation.
• Ability to translate business requirements into processes and functional IT requirements.
• Experience with requirements gathering, process mapping, workshops, testing, training, and go-live support.
• Strong analytical, communication, and stakeholder-management skills.
• Interest in automation, AI, and digital transformation.
• Experience as an Accountant/ Financial controller in an international or BPO environment is an advantage.
• Very good English; German is a plus.

What we offer

• Hybrid work, flexible hours, and employment or B2B cooperation.
• International projects in finance transformation, automation, AI, and digital workflows.
• Professional, soft-skill, and language development opportunities.
• Private healthcare, group insurance, cafeteria platform, Multisport or alternative benefits, and lunch card.
• Opportunities to participate in sports and charity initiatives.