Team Lead, Insurance Broker Accounting

• Lead the day-to-day work of the Insurance Broker Accounting team, setting priorities and ensuring deadlines and service levels are met
• Oversee the accurate allocation and reconciliation of client, insurer and policy-related cash
• Ensure provider accounts, refunds, claims and other client money balances are reconciled and settled on time
• Monitor unallocated, unidentified and third-party-held funds and support timely resolution
• Review and quality-assure team output, maintaining strong accounting and control standards
• Monitor key performance indicators and operational controls, identifying risks and improvement opportunities
• Support compliance with FCA CASS 5 requirements and coordinate the identification and resolution of potential control breaches
• Act as the main operational contact for UK stakeholders, managing queries, priorities and escalations
• Coach and develop team members through regular feedback, training and clear operating procedures
• Identify opportunities to simplify, standardise and automate accounting processes
• Support finance transformation initiatives, including migrations, acquisitions and system changes
• Support internal, external and CASS-related audits, coordinating documentation and follow-up
• Help establish and continuously improve processes, controls and ways of working within the newly created Gdańsk team

Build and lead a newly established Insurance Broker Accounting team in Gdańsk.End-to-end ownership of regulated client money processes.

• 3-5 years of experience in accounting operations, finance operations or another process-driven financial environment
• Previous experience supervising, reviewing or coordinating the work of other team members
• Good understanding of end-to-end accounting processes, reconciliations and financial controls
• Confidence managing daily priorities, deadlines and quality standards across a small team
• Very good English and ability to work directly with international stakeholders
• Experience in insurance broking, premiums, commissions, fees or client money accounting will be a strong advantage
• Knowledge of FCA CASS 5 or another regulated client money framework will be highly valued
• Experience with Acturis or another policy administration system will be an advantage
• Experience in process transition, migration or SSC environment will be beneficial
• Proactive approach to process improvement, automation and problem solving
• Degree in Finance, Accounting or a related field is welcome
• ACCA, CIMA or another accounting qualification in progress will be an additional asset

• Private healthcare package with Luxmed
• Life insurance with Unum
• MyBenefit cafeteria platform
• Hybrid work model - 3 times per week from the office in Gdańsk (after completing 3m probation period working 4 times per week from the office)
• Relocation support for selected roles - we'll help make your move to Gdańsk easy with financial relocation assistance tailored to you or your family
• Competitive compensation that reflects your impact
• Real career growth and learning opportunities within a global organization