Service Manager

Anord Mardix a Flex company is a global leader in critical power solutions. With facilities around the globe Anord Mardix leads in critical power infrastructure supporting a myriad of industries from financial institutions to data centers.

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Job Summary

Flex intends to spin off its Cloud and Power Infrastructure segment into a new independent publicly traded company which were calling SpinCo until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs this role will support SpinCo which will focus on critical digital infrastructure delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth were looking for a Service Manager located in Bielsko-Biala Poland.

What a typical day looks like:

• Building and developing the service team and managing its daily operations
• Coordinate installation commissioning product acceptance and on-site activities in line with contractual obligations.
• Ensure the highest level of customer service through continuous process improvement and operational excellence.
• Build and maintain long-term relationships with customers and business partners.
• Manage customer complaints and drive corrective actions.
• Collaborate closely with the EMEA service organization.
• Develop implement and monitor operational strategies within the area of responsibility.
• Manage operational risks while continuously improving efficiency

The experience were looking to add to our team:

• Fluent English and Polish both spoken and written (mandatory)
• Experience in managing a team of service technicians
• Field service experience in the power engineering industry
• Ability to manage multiple projects and priorities simultaneously
• Knowledge of SAP or a similar ERP system
• Experience in data management analysis reporting process optimization
• Familiarity with project management methodologies

What youll receive for the great work you provide:

• Interesting and challenging job in an experienced and close-knit team
• Substantive support in the process of adaptation
• Participation in projects of international scope
• Social package (private medical care life insurance and benefit card)
• Contract of employment

KS59

GS110

Job Category

Operations

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix you must complete the application process first).

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1