[MLA] Site Reliability Engineer (SRE)

Project the aim youll have

You will join a product engineering team developing an enterprise identity security platform that helps organizations understand and manage who has access to what data applications and resources across cloud SaaS on-premises and custom environments. The team values ownership collaboration and engineering excellence offering the opportunity to work on a business-critical service used by enterprise customers worldwide.

Position how youll contribute

• Support the deployment operation and ongoing maintenance of the Karuna service running on Kubernetes.
• Monitor production environments to ensure high availability reliability and performance.
• Investigate troubleshoot and resolve production incidents performing root cause analysis where appropriate.
• Analyze application logs and debug production issues using Splunk.
• Perform first-level troubleshooting of UI-related issues involving Web Components collaborating with front-end engineers when deeper investigation is required.
• Support deployment activities and contribute to maintaining and improving CI/CD pipelines.
• Identify opportunities for automation and operational improvements.
• Work closely with engineering teams and technical stakeholders in an international environment to improve operational processes enhance service resilience and optimize observability.
• Take ownership of operational tasks and proactively drive issues to resolution while working independently with minimal supervision.

Qualifications :

Expectations the experience you need

• Commercial experience as a Site Reliability Engineer DevOps Engineer Platform Engineer or in a similar role.
• Hands-on experience supporting production services running on Kubernetes.
• Experience monitoring distributed applications and responding to production incidents.
• Practical knowledge of log analysis and troubleshooting using Splunk or similar monitoring tools.
• Understanding of cloud-native applications and modern operational practices.
• Familiarity with CI/CD pipelines and deployment processes.
• Basic understanding of Web Components and the ability to perform first-level UI troubleshooting.
• Strong analytical and problem-solving skills.
• Ability to work independently prioritize tasks and make sound technical decisions in ambiguous situations.
• Excellent communication skills and confidence collaborating with distributed engineering teams.
• Very good spoken and written English.

Additional skills the edge you have

• Experience working with one or more major cloud platforms.
• Experience supporting enterprise SaaS or security-focused products.

Additional Information :

Our offer professional development personal growth:

• Flexible employment and remote work
• International projects with leading global clients
• International business trips
• Non-corporate atmosphere
• Language classes
• Internal & external training
• Private healthcare and insurance
• Multisport card
• Well-being initiatives

Position at: Software Mind

Remote Work :

Yes

Employment Type :

Full-time

Experience: years
Vacancy: 1